Issue 22844 - import of office X documents results in "invisible" text
Summary: import of office X documents results in "invisible" text
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Calc
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1 RC5
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: frank
QA Contact: issues@sc
URL:
Keywords:
: 22845 (view as issue list)
Depends on:
Blocks:
 
Reported: 2003-11-25 16:03 UTC by slivkoff
Modified: 2004-03-05 19:50 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description slivkoff 2003-11-25 16:03:38 UTC 
Issue pertains to both Writer and Calc. If I open a spreadsheet (.xls) or a word
document (.doc) initially saved on my Powerbook (OS 10.2.8), the text is
invisible. However, the toolbar (the cell contents box in Calc) displays the
text as I move through the spreadsheet, and not until I change the font does the
text finally show up. Note that I use basic fonts including Helvetia and Times.
Comment 1 frank 2003-11-25 16:48:44 UTC 
*** Issue 22845 has been marked as a duplicate of this issue. ***
Comment 2 frank 2003-11-27 10:59:27 UTC 
Hi,

I could not reproduce this behaviour. Please be so kind and attach a
document that shows your problem.

Thanks.

Frank

PS Prio 3 is more appropriate, as I think it's a problem with fonts.
Comment 3 slivkoff 2003-11-27 15:07:17 UTC 
Hi,
Thanks for working on this with me. What a strange phenomenon (maybe
not that strange) I am experiencing here on my Linux machine. (No
problem on the P3 priority status, by the way.) Again, when I open an
Excel file in OO the text does not show up. This morning I tried it
again and, as expected, the text was invisible until I printed it
(both to a printer and to a pdf), upon which it magically appeared. If
I select all the text and change it to, say, Helvetia, it all magicall
appears as well. After some more work (over the last few minutes), it
just seems like OO does not like the Garamond font because if I change
the original file (on my Mac) to Helvitia or other OO compatible font,
the Excel document opens up with no invisible fonts. Thus, I'll have
to avoid Garamond from now on while generating files on my Mac.
Just close this case. You have more important matters to which to attend.
Sincerely,
Mark
Comment 4 frank 2003-11-27 15:22:04 UTC 
Hi Mark,

do you had the garamond fonts installed on your Linux system ?

If so, have you used spadmin to make them available to OOo ?

Thanks for your help.

Frank
Comment 5 slivkoff 2003-12-02 17:22:52 UTC 
the invisible text still occurs due to, I assume, lack of either the
helvetia or times font in writer.
i did have an additional question regarding fonts: how can I add them
to office?
thanks,
Mark
Comment 6 frank 2003-12-08 11:27:37 UTC 
Hi Mark,

please search in the Help system for spadmin.

This is the printer and Font configuration tool of OOo.

Thanks.

Frank
Comment 7 frank 2004-03-05 19:49:43 UTC 
No more response since early December, so I assume that this was an font problem
and is solved by using spadmin for configuration.

Frank
Comment 8 frank 2004-03-05 19:50:05 UTC 
closed wfm