Apache OpenOffice (AOO) Bugzilla – Issue 22025
Error box complains about missing files without providing the filename
Last modified: 2013-08-07 14:38:26 UTC
The debian openoffice.org l10n-de package does not conatin the wizard/bitmap directory. Trying to start the formular wizard leads to an error. A error dialog is popping up and does complain that it can not find a missing file. Unfortunatly the error dialog does not give any information about the missing file in detail (path). The given information is more or less useless. This behaviour does make error tracking painful and slow, as it requires to start openoffice under strace control in order to find the failing operation. Please fix the error dialog and provide the missing path. Regards Jürgen
hi jlueters, thanks for using and supporting OpenOffice... Since you're not using the official OpenOffice.org installation file we are not able to hlp you with this problem... Debian is building it's own packages ( the *.deb files)... ==> please ask the debian maintainer for the OpenOffice packages what went wrong... closing...
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Hi, Sorry, this closing is bogus. Although the problem with the file probably is Debian-specific, the wish for enhancing the error dialog _is not_. Rene
haggai->mci: Rene & I are the Debian maintainers. Feel free to reassign to me or add us on the CC if you think something relates to the Debian packagers. In this case, Juergen said the missing files are caused by the packaging, but the error message is not Debian-specific and other users could get the same error if there is a problem with their install. Confirming issue. To reproduce, delete the directory /path/to/openoffice/share/template/<language>/wizard/bitmap and then click File->Autopilot->Forms
HI->OS: Please pass if you not responsible.
The directory /path/to/openoffice/share/template/<language>/wizard/bitmap is an integral part of an OpenOffice.org installation and must not be omitted by the installation process. The only other reason for its absence would be a manual deletion which we generally do not cover by error messages. After all you cannot expect a software package to run if you manually deleted some directories in it. So I will not fix it. If the Debian package is corrected no one will have a problem.
The closing comment is offtopic. This case is dealing about a error/message box. The debian packaging issue has triggered the error/message box issue, only. The initially mentioned error/message box is not doing what it is expected to do. The error/message box has a defect. The defect is the missing information about the discovered problem. (costs me about a hour to get the missing file with strace) From my point of view there are the following choices: - give detailed information (path in our case ) in a gui-box - write all error messages and warnings in a system/aspplication log - do both. Openoffice.org instead gives the information "something with opening files went wrong". That has to be corrected. You (tv) are kidding with "if everything is ok there is no problem", aren't you?
Ah, now I understand your problem. If there is an error message complaining about something missing, it should complain about the correct component missing. OK, we will fix that for the next version.
assigned to bc, who is maintainer of the wizards that produce the error box.
Basiccally we decided some time ago that the current behaviour is correct and the user should be prompted to run the repair setup to solve the problem without caring about the exact reason: However I can offer some improvements about this issue: 1) Missing template paths: see #i25951# 2) As bitmaps will be part of the new resource API the bitmaps for the wizards will no longer linger around in the wizards/bitmap, but be an integral part of the office installation. Therefor it should be guaranteed that "repair -set up" should also repair these missing resources. As soon as we will have adapted our wizards bitmaps to the new API I will set this bug to "Fixed", too.
For reasons of statistic I set the priority to P4 as there is a mere dependency to another task which fix also automatically fixes this bug
retargeting to next release
Reset assignee on issues not touched by assignee in more than 1000 days.