Issue 21706 - OOo fails to locate default e-mail client
Summary: OOo fails to locate default e-mail client
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: jack.warchold
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-10-25 14:36 UTC by hgunz
Modified: 2003-11-10 15:05 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description hgunz 2003-10-25 14:36:43 UTC 
On one of my computers, OOo 1.1.0 has just started being unable to locate the 
default e-mail client for sending documents (Tools | Options | External Programs 
is set to "Default e-mail program"). OOo suddenly started sending e-mail to 
Netscape Messenger (the installed version was 4.78), which wasn't the default 
e-mail client. I uninstalled NM to try to force OOo to use the correct default 
e-mail client, and now when I try to send a document by e-mail, OOo returns the 
dialog "An error occurred on sending the message. Possible errors could be a 
missing user account or a defective setup. Please check the OpenOffice.org 
settings or your e-mail program settings." 

I've set Win2K to three different default e-mail clients (Outlook Express, 
Eudora 6, Opera 7.2), and get the same error with each. Other programs 
(WordPerfect, Opera) locate these default e-mail clients correctly. This problem 
is new; OOo used to be able to locate the default e-mail client correctly on the 
computer. Deinstalling OOo (including deleting all configuration files) and 
reinstalling doesn't help.
Comment 1 utomo99 2003-10-30 07:54:57 UTC 
I think it is not Writer Issue. 

Utomo > hi:
is this framework ?
Comment 2 hgunz 2003-11-01 14:52:49 UTC 
I think you may well be right: I've picked up more indications 
recently that the trouble may lie elsewhere. My recommendation is to 
close this issue unless and until someone else reports it.
Comment 3 jack.warchold 2003-11-10 15:04:16 UTC 
i can not confirm this here, OOo opens my default e-mail client 
everytime i like to send some OOo files. even i also have mozilla 1.5 
installed on this system.

i set this to invalid due to the reporters last comment

first reassigned to jw
Comment 4 jack.warchold 2003-11-10 15:04:46 UTC 
set to invalid
Comment 5 jack.warchold 2003-11-10 15:05:06 UTC 
invalid -> closed