Issue 2108 - Installation (from binaries) hangs on Red Hat 7.2
Summary: Installation (from binaries) hangs on Red Hat 7.2
Status: CLOSED FIXED
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: 638
Hardware: PC Linux, all
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL: https://bugzilla.redhat.com/bugzilla/...
Keywords:
: 2115 2363 (view as issue list)
Depends on:
Blocks:
 
Reported: 2001-11-02 19:02 UTC by Unknown
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2001-11-02 19:02:20 UTC 
Tried installing OpenOffice638C, StarOffice 6.0Beta and StarOffice 5.2 binaries
on a fresh Red Hat 7.2 installation and installer hangs.

Symptomes:  GUI does not redraw, X artifacts appear on screen, mouse movement
slows, Ctrl+Alt+Backspace won't kill X session, Ctrl+Alt+F1 won't toggle to CLI.

Other info:  Occurs in Gnome and KDE, new glibc patches do not solve problem. 
Have not tried kernel upgrade yet, or compiling OpenOffice from source.

Hardware:  IBM ThinkPad T21 laptop.  I have to pull the power and batteries to
escape this hang - thank goodness for the ext3 file system!

Other:  This is most likely an RH7.2 problem, not a Open/StarOffice problem. 
I've given it a P1 priority since this could be quite serious if it affects all
RedHat 7.2 users.  If/when a solution appears at updates.redhat.com, it can be
linked to from this case.
Comment 1 Unknown 2001-11-02 23:21:48 UTC 
Filed bug report with RedHat:  
https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=55619

I've added the URL to the URL field of this report so the two bug reports are cross-linked.

Just received e-mail back from a person on our OCLUG mailing list; he was able to 
install StarOffice 6.0Beta on his RH7.2 installation without problems.  Looks like it 
might be specific to my T21.

Also, the chipset my T21 uses is an S3 Savage/MX.  The Gnome Hardware Browser 
reports the devices as "86C270-294 Savage/MX-/IX".
Comment 2 Unknown 2001-11-03 04:17:52 UTC 
Looks like the graphics chipset was the key!

From the related Redhat case 31879:
https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=31879

Setting SAL_DO_NOT_USE_INVERT50=true "fixes" the problem.

Thanks!  Hopefully others will benefit from this in the archives.
Comment 3 Olaf Felka 2001-11-05 12:34:31 UTC 
*** Issue 2115 has been marked as a duplicate of this issue. ***
Comment 4 Olaf Felka 2001-11-05 12:37:06 UTC 
> Thanks!  Hopefully others will benefit from this in the archives.
Me too.
Comment 5 Unknown 2001-11-05 15:16:49 UTC 
...and another update.  As per RedHat Bugzilla bug 31879, updating to
the XFree86-4.1.0-5
 packages provided by mharris cured the problems - installation and
user setup now works without requiring the SAL_DO_NOT_USE_INVERT50=true
 environment variable kludge.
Comment 6 Olaf Felka 2001-12-03 09:58:24 UTC 
*** Issue 2363 has been marked as a duplicate of this issue. ***