Issue 21031 - Installer opens with text in about 144-point type
Summary: Installer opens with text in about 144-point type
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-10-10 18:36 UTC by Unknown
Modified: 2003-12-04 09:22 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Unknown 2003-10-10 18:36:11 UTC
Greetings.

Downloaded OO binary for Linux today from the openoffice.org mirror at
Indiana.edu.  Logged in as root user, X-Windows starts fine.  1024x768 screen
mode, 16-bit color, no other tasks running in X-Windows, minimal system items
running otherwise.  Unpacked just fine, installer starts.  Can't see the screens
to install it, only about 8 letters fit on the screen at a time.

Platform is a Compaq Presario 1600 XL-1 laptop, PIII processor, 192 MB RAM, 12
GB HDD, unmodified (yet, give me a day or two) Redhat 8.0 install.  Kernel
version is "2.4.18-14 on i686."  GCC/G++ is 3.2.3.  Anything else you need to
know will be provided upon request.
Comment 1 Olaf Felka 2003-10-10 18:54:40 UTC
Please try with OOo 1.1.0.
Comment 2 Unknown 2003-10-10 20:12:18 UTC
This is 1.1.0.  Sorry, new to your database interface, and must have
chosen the wrong version, or possibly scrolled it with the mouse while
still in that selection box.  My mistake, mea maxima culpa.  Changed
the version item.

--
www
Comment 3 christof.pintaske 2003-10-13 11:04:31 UTC
please check the display settings of your XServer. Run xdpyinfo and
make sure that it reports reasonable values for the resolution, and
the display size. 
Comment 4 dankegel 2003-10-14 08:31:30 UTC
I saw this kind of thing happen with some beta releases
of 1.1 and my Debian installation.  Annoying, isn't it?
But 1.1.0 seems to work fine on my system, so I can't confirm.
Comment 5 Unknown 2003-10-16 22:01:59 UTC
xpdyinfo results appended, inconclusive.  Other apps display correctly.

name of display:    :0.0
version number:    11.0
vendor string:    The XFree86 Project, Inc
vendor release number:    40300000
XFree86 version: 4.3.0
maximum request size:  4194300 bytes
motion buffer size:  256
bitmap unit, bit order, padding:    32, LSBFirst, 32
image byte order:    LSBFirst
number of supported pixmap formats:    7
supported pixmap formats:
    depth 1, bits_per_pixel 1, scanline_pad 32
    depth 4, bits_per_pixel 8, scanline_pad 32
    depth 8, bits_per_pixel 8, scanline_pad 32
    depth 15, bits_per_pixel 16, scanline_pad 32
    depth 16, bits_per_pixel 16, scanline_pad 32
    depth 24, bits_per_pixel 32, scanline_pad 32
    depth 32, bits_per_pixel 32, scanline_pad 32
keycode range:    minimum 8, maximum 255
focus:  window 0x1200004, revert to Parent
number of extensions:    29
    BIG-REQUESTS
    DOUBLE-BUFFER
    DPMS
    Extended-Visual-Information
    FontCache
    GLX
    LBX
    MIT-SCREEN-SAVER
    MIT-SHM
    MIT-SUNDRY-NONSTANDARD
    RANDR
    RECORD
    RENDER
    SECURITY
    SGI-GLX
    SHAPE
    SYNC
    TOG-CUP
    X-Resource
    XC-APPGROUP
    XC-MISC
    XFree86-Bigfont
    XFree86-DGA
    XFree86-Misc
    XFree86-VidModeExtension
    XInputExtension
    XKEYBOARD
    XTEST
    XVideo
default screen number:    0
number of screens:    1

screen #0:
  dimensions:    1024x768 pixels (28x21 millimeters)
  depths (7):    16, 1, 4, 8, 15, 24, 32
  root window id:    0x3a
  depth of root window:    16 planes
  number of colormaps:    minimum 1, maximum 1
  default colormap:    0x20
  default number of colormap cells:    64
  preallocated pixels:    black 0, white 65535
  options:    backing-store NO, save-unders NO
  largest cursor:    1024x768
  current input event mask:    0xfa203f
    KeyPressMask             KeyReleaseMask           ButtonPressMask
         
    ButtonReleaseMask        EnterWindowMask          LeaveWindowMask
         
    ButtonMotionMask         StructureNotifyMask     
SubstructureNotifyMask   
    SubstructureRedirectMask FocusChangeMask         
PropertyChangeMask       
    ColormapChangeMask       
  number of visuals:    4
  default visual id:  0x22
  visual:
    visual id:    0x22
    class:    TrueColor
    depth:    16 planes
    available colormap entries:    64 per subfield
    red, green, blue masks:    0xf800, 0x7e0, 0x1f
    significant bits in color specification:    6 bits
  visual:
    visual id:    0x23
    class:    TrueColor
    depth:    16 planes
    available colormap entries:    64 per subfield
    red, green, blue masks:    0xf800, 0x7e0, 0x1f
    significant bits in color specification:    6 bits
  visual:
    visual id:    0x24
    class:    TrueColor
    depth:    16 planes
    available colormap entries:    64 per subfield
    red, green, blue masks:    0xf800, 0x7e0, 0x1f
    significant bits in color specification:    6 bits
  visual:
    visual id:    0x25
    class:    TrueColor
    depth:    16 planes
    available colormap entries:    64 per subfield
    red, green, blue masks:    0xf800, 0x7e0, 0x1f
    significant bits in color specification:    6 bits
Comment 6 Olaf Felka 2003-10-27 11:34:54 UTC
OF -> CP: Does the xpdyinfo could help you here?
Comment 7 christof.pintaske 2003-10-27 12:10:13 UTC
dimensions:    1024x768 pixels (28x21 millimeters)

obviously does not make sense (as long as there are no XGA mobile
phones ;-). Please configure your XWindow system to provide reasonable
values. 
Comment 8 Unknown 2003-10-27 14:39:34 UTC
Ye Ghods!  Hoist by a decimal point!  Torched by a tochka....

Ahem...280 x 210 mm it 
is....

We'll see if that works this evening when I get to where the laptop 
is.

Wonder why nothing else is bothered by this mis-setting?  All other apps thus 
far run flawlessly.

--
Wes Will
The Red-Faced....



Comment 9 Olaf Felka 2003-11-03 13:31:48 UTC
Seems to be a problem with the XServer settings.
Comment 10 Olaf Felka 2003-12-04 09:22:58 UTC
.