Issue 20231 - Installation displayed Illegal Operation Error during install
Summary: Installation displayed Illegal Operation Error during install
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC5
Hardware: Other Windows 98
: P4 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-09-27 11:53 UTC by cez801
Modified: 2003-10-02 10:30 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description cez801 2003-09-27 11:53:57 UTC 
When I tired to install the software. An Illegal Operation Error was displayed 
just after the contents of the package were unpacked.
I tried 3 times to install Open Office and failed.

The machine was a Windows 98, that had only just had the OS re-installed. So all 
it had was 98, Opera and the drivers for graphics cards and network cards.

After reading the readme.txt, there was some talk about problems with Graphics 
cards. So I downloaded and installed the latest NVIDIA (4.14.10)drivers, which 
did not help.
After that I downloaded and installed the latest directX drivers from MS. This 
changed my directX from 6.1 to 9.0b.
This seemed to solve the problem (seems a little strange, but I can think of 
anything else that I did). 
So in the end I managed to get OO 1.1 RC5 installed.
Comment 1 Joost Andrae 2003-09-29 09:42:57 UTC 
JA->cez801: please provide more information about your graphics
hardware and give us some information about your system. Is it an
english Win98 or has it a different localization like eg chinese ? How
is your system configured. Do you use an english locale ?

JA: The only thing happening here might be the text input method which
AFAIK changed with the installation of IE 5.5. Probably this DLL is
part of a newer DirectX installation.

JA->OF: please check this on a vanilla Win98 installation and tell
Stephan Schaefer your findings.
Comment 2 Olaf Felka 2003-09-29 10:02:51 UTC 
I've tried on a new Win98SE installation with DirectX 6.1a: No
problem, OOo installation runs fine, starts without problem.
Comment 3 utomo99 2003-10-01 10:37:02 UTC 
utomo > cez801:
Do you use Win 98 or Win 98 Second edition ? 
and do you have problem during installation or not ? 
Please also check if your harddisk have bad sector. 

Thanks
Comment 4 Olaf Felka 2003-10-02 10:30:08 UTC 
Not reproducible with 1.1.0 final.