Issue 19730 - Word doc created in OOo 1.1rc4 cannot be opened in Word 2000
Summary: Word doc created in OOo 1.1rc4 cannot be opened in Word 2000
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC4
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-09-17 23:12 UTC by gimpy
Modified: 2010-11-10 16:38 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Created in 1.1rc4 saved as Word doc. Crashes Word 2000 when trying to save Word edited version. (8.00 KB, application/octet-stream)
2003-09-21 06:46 UTC, gimpy 		no flags Details
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Description gimpy 2003-09-17 23:12:59 UTC 
Microsoft Word 9.0.2720

OpenOffice.org 1.1.0 RC4 

Microsoft Windows XP Home Version 5.1.2600 Service Pack 1 Build 2600

Document created in OpenOffice as a .sxw file. File also saved as a Microsoft
.doc. When the .doc file is opened in Word and edited, it cannot be saved, as
Word instantly shuts down and the change is not made. Consistent across every
file made this way.

Tried opening the .doc file in Word and resaving it. It will save the document,
but if you edit the resulting document, it cannot be saved. The only solution so
far is to open the .doc file in Word, cut and paste the text into a new document
and resave it in Word.
Comment 1 utomo99 2003-09-18 04:27:27 UTC 
Please try to find way how to reproduce the problem. if your problem
only sometimes happend we have difficulty to confirm it is real
problem or not. Please come back with more information. Thanks

Please explain more about your problem, your information is not enough 
to investigate the problem. 

Do you have problem during Installation ?
And please try to repair the installation.

Please Attach the documents which make this problem, so we can test
it.  (Without the documents, we cannot confirm the problem easily)
Don't forget to cut other part of the documents, so the file size is
small, but we still able to see the problem.
Comment 2 mci 2003-09-18 09:55:46 UTC 
reassigned to mru
Comment 3 gimpy 2003-09-21 06:46:09 UTC 
Created attachment 9540 [details]
Created in 1.1rc4 saved as Word doc.  Crashes Word 2000 when trying to save Word edited version.
Comment 4 gimpy 2003-09-21 17:54:53 UTC 
Tested attachment with Office 2000 on Win 98 (as opposed to 
standalone Word on XP) and id not experience problem.
Comment 5 gimpy 2003-09-22 19:07:19 UTC 
Info update: Version of Word causing issue is part of from Microsoft
Works Suite 2000.
Comment 6 michael.ruess 2003-09-23 15:36:24 UTC 
This must be a problem of your Word 2000 installation. I tested it
with Word XP, Word 2000 and Word 97 on Windows XP and on Windows 2000.
I did not experience any crash. Thus I do not think of an OO related
problem.
Comment 7 michael.ruess 2003-10-07 10:02:12 UTC 
Closed.
Comment 8 utomo99 2003-10-13 09:29:48 UTC 
I Can Not Reproduce the problem in OpenOffice 1.1,MS Office XP Pro
Sp2, Win Xp Pro.
Comment 9 gimpy 2003-10-13 19:14:41 UTC 
Further investigation has shown that there was an underlying problem
with the original Word 2000 installation.  A complete unistall and
reinstall of the Works 2000 suite has fixed the problem.  Thank you
for you time and effort.  

I was submitting this bug report as a favor to a friend.  She is very
impressed with the responsiveness of the OpenOffice.org community. 
Because of the quality and value of OpenOffice.org 1.1 and the efforts
to find a resolution to her problem she has committed to help us
market OOo to her friends in the local business community.
Comment 10 nijungnile 2010-11-10 16:38:11 UTC 
Created attachment 73241