Apache OpenOffice (AOO) Bugzilla – Issue 19301
I lost my images in OpenOffice many times
Last modified: 2013-08-07 15:15:02 UTC
As the need of my work, I inserted many images in my Speardsheet file, most of times, I can open it and all my images can be seen correctly. But, sometimes when I opened it, I just see a gray image box instead of original vivid imange. Not a single file, but all my speadsheet file had this problem. Now I feel horrible when I start to open a OpenOffice file, praying all images still exist this time. I'm really appreciate it if someone can help me fix this terrible bug!!!
Created attachment 9117 [details] The one of my original file which can't display images
Created attachment 9118 [details] Repost: the one of my original files which can't display images
Hi, the containing jpg files are all corrupt. They all have only hex00 bytes in it. As calc uses the code from draw to save such graphics, I assign this Issue to CL for further Investgation. Frank
thorsten, please have a look
Will have a look.
Could you provide some more information on how this problem occured? Was it a singular instance, or did you experience that more than once? Is the file stored on a network volume? What did you do exactly before this happened. Reason why I'm asking is that I currently have absolutely no idea how this could have happened. As Frank said, your image files are all there in the document stream, only they have a content of all zeros. We've heard problems when the temporary directory is full (or the directory the environment variables TMP, TEMP or SAL_TMP point to), but this usually leads to completely missing images, not ones with all zeros. So, please provide more info, currently I cannot help you here.
Dear Thorsten Behrens, 1. It hahhpens sometimes, not very time. 2. The file located on the user's harddisk. 3. I did the same as I do normally, no special actions and I don't know when it will lose my images. 4. There are sufficient disk spaces left on my HD that include the temp directory.
Hi Charles, this issue is resolved for you? Anyway, I could not reproduce it, and haven't heard of anything similar from anybody else. Just to have all information complete: which locale and language do you use, for both OOo and Windows? Very hypothic, but might be specific to that...
OS Version: Windows 2000 OOo Version: From OOo 619 to OOo 1.1
I experience the same problems with Impress. First I insert some jpg images (created with gimp) and everything works just fine. Suddenly all or some of the images get replaced by a gray box + icon. Trying to reproduce the problem, it seems like the images disapear after each save document.
I observe the same behaviour in OO0 1.1RC on both Win98 and Linux (RH9.0) using impress. After saving, the images disapeared, only quit and re-open was a workaround to make them visible again. Thorsten, you make me worried about the status of this Issue (RESOLVED). Please confirm if that is really true. Can deliver the file, but at my site it happens to most files....... Arnold
Please try OOo1.1.1. From what I can extract from the bug description, it should be fixed there (put please tell us if it's still happening for you). Some issues related to that problem (and fixed for 1.1.1) are: 22784, 10297, 16297, 15257, 22235 and 24519.
Haven't heard about this or related problems for a long time, closing the issue now.
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Closing again, now in state fixed.