Issue 19227 - Envelope printing needs to be easier
Summary: Envelope printing needs to be easier
Status: CONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1 RC3
Hardware: PC Windows 2000
: P3 Trivial with 8 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
: 89298 89299 (view as issue list)
Depends on:
Blocks:
 
Reported: 2003-09-08 01:23 UTC by aewell
Modified: 2013-02-07 22:41 UTC (History)
3 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description aewell 2003-09-08 01:23:36 UTC
Hi All,

    I sent a couple of hour this week with a lady helping her
migrate over to OO.  Her major beef with OO was the way it
handles envelopes.  And she has a point.  So, here are three 
suggestion that I believe would be easy to implement:

First off, before my suggestions: not that there are none, but
I have yet to find an operator that actually wants an envelope
inserted in their document.   There poor soles "suffer" with
the current method.

1)  In print dialog box, add an additional button on the bottom
left, next to the "New Doc." bottom titled "Print."  That way,
the operator can just zip out a quick envelope.  This avoids
the wasted time (steps) creating a new envelope document or
trying to figure out how to remove an envelope from an
existing document.  And for those operators that actually
want an envelope in their document, they still have their
"New Doc." and "Insert" buttons.   Make everyone happy
and saves a lot of time and steps.

2)  If the operator has highlighted an existing address in their
document before activating the envelope dialog, automatically
paste the highlighted text into the "Addressee" box.  Big, big
time saver.  Especially for the "low skills" operator that
doesn't realize they can copy and paste the text or does not know
how to manipulate the clipboard when the "Edit" pull down
is not activated (those who have not learned to right click or use 
the Ctrl-C & Ctrl-V).  Again, big time saver.

3)  As most of the operators I have dealt with are not
inserting envelopes, it would make a lot more sense
to move the "envelope" pick from the "Insert" pull
down to the "Tools" pull down -- especially if you
implement my above suggestions.  The tools menu
will much more closely reflect the actual use of the
envelope dialog.

Many thanks,
--Tony
aewell@gbis.com
Comment 1 jack.warchold 2003-09-08 14:32:53 UTC
changed issuetype to enhancement
reassigend to bh
Comment 2 elambart 2004-04-13 06:06:54 UTC
For clarity, I'd like to point out that I think the submitter means: "1) In the 
ENVELOPE dialog box..."

I agree with heartily with his first and third numbered points though the second 
is not particulary important to *me*.  I also agree that the insertion of an 
envelope into the actual document is neither intuitive or desirable to me, 
though I realize it is probably easier to implement that way from a programmer's 
point of view.
Comment 3 orrc 2004-11-11 23:02:37 UTC
Having just watched an office worker attempt to print an envelope given an
address in the letter they were composing, I strongly agree on all points made
by the original reporter of this issue.

Printing in OpenOffice.org is very unintuitive.  Having a poorly labelled "New
Doc" button as well as "Insert", yet no "Print" button on this dialog seems very
strange to me (and clearly also to a number of people trying to migrate to OOo
here).
Comment 4 aewell 2005-03-23 23:22:32 UTC
Dudes!  Would you please consider fixing this before 2.0 gets finalized!  This is
a stain on an otherwise great project!
Comment 5 ace_dent 2008-05-11 11:06:16 UTC
*** Issue 89298 has been marked as a duplicate of this issue. ***
Comment 6 ace_dent 2008-05-11 11:07:25 UTC
*** Issue 89299 has been marked as a duplicate of this issue. ***
Comment 7 jfrorie 2008-11-07 20:55:48 UTC
This issue is like 5 years old at this point and still a major problem in 3.0. 
What can we do to get movement on this?  
Comment 8 billp 2009-12-27 16:15:35 UTC
*** Issue 19227 has been confirmed by votes. ***
Comment 9 dsdolphinspirit 2010-01-09 16:51:21 UTC
Over a period of weeks, I have wasted over 6 hrs in trying to get a simple
envelope printed on my printer. I came to the conclusion that it can't be done
on my HP laser printer since its top bay, used for envelope printing, has a
sleeve that automatically close in and center the envelope in the bay's center.
OO prints an envelope in the left most side no matter what I do. When I tried to
feed an envelope on the left side with the sleeve wide open, the envelope gets
crooked and jam in the printer.

OO pointed me to this link,
http://openoffice.blogs.com/openoffice/2005/12/printing_envelo.html, which will
attest that many people are having a problem with this simple task. Because of
my handwriting, I save a lot of time printing over manually addressing an
envelope. I am seriously considering upgrading my MS Office. It is crazy and non
beneficial for OO to not be able to print evelopes in a strait forward manner.

I used to be a really good (easy to maintain) programmer. Tell me the
environment that one will code in and any other basics, and I will have a a go.
This is how important the matter is.   
Comment 10 dsdolphinspirit 2010-01-18 20:57:02 UTC
I attempted to have another go at printing envelopes, this times after reading
fully the OO documentation.  After clicking Insert>Envelope, the Format tab has
a Preview window that is supposed to help one pick the right size envelope
format to print. After trying to get mine to work I went out to the Help Forums
and found this
http://user.services.openoffice.org/en/forum/viewtopic.php?f=7&t=11104. It
seemed that when OO upgraded versions, something got lost. This post is over a
year old and the problem is still in effect. Not being able to do the basics
only take away from whatever esoteric things Writer can do and only raise
unneeded doubts about the validity of the product.  
Comment 11 bettina.haberer 2010-05-21 15:00:50 UTC
To grep the issues easier via "requirements" I put the issues currently lying on
my owner to the owner "requirements". 
Comment 12 toddandmargo 2010-06-20 02:29:33 UTC
Opened: Mon Sep 8 00:23:00 +0000 2003.  2003!!!  

Not to hurt anyone's feeling, but this bug and other ignored bugs are the reason
the general public is rejecting Open Office.  It is my impression that you only
fix bugs when they block some new feature bloat you want to add.

That said, I had to remove yet another OO from a customer's computer and replace
it with office.  May I share the customer's remarks with you:

        Can I have Word?  I don't like Open Office (i.e. -- can't
        print out envelopes that easily without a lot of cut and
        pasting and formatting is all screwed up.)

Please fix some bugs?  Please fix this. 2003 is long enough.  You guys should be
completely embarrassed by this!

Sincerely,
-T
Comment 13 toddandmargo 2011-01-15 21:56:22 UTC
Hi All,

If you have been suffering with bug year after year after year, check out what
they have done over in LibreOffice.  They did a nice clean up.

http://www.libreoffice.org/

-T