Issue 1850 - StarOffice 6.0 beta crashes on launch (Windows 2000)
Summary: StarOffice 6.0 beta crashes on launch (Windows 2000)
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: current
Hardware: PC Windows 2000
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@porting
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2001-10-10 08:18 UTC by hfinger
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description hfinger 2001-10-10 08:18:27 UTC 
StarOffice 6.0 beta team:

My apologies for submitting this StarOffice defect to OpenOffice.org, but 
corporate network policy prevents me from accessing 
<news://starnews.sun.com/staroffice.com.betatest.install.windows>.

I have used StarOffice 5.2 and found it very good.  So I jumped at the chance 
to try SO6.0b. However, I cannot get it to launch.


WHAT I DID

1	Downloaded set of 10 files (excluding Adabas and SOPlayer).

2	Launched setup and selected the minimum configuration.

3	Installed JRE 1.3.1 from within the SO installer and selected that 
	JVM as the one to be run by SO.

3	Double-clicked the desktop shortcut and launched StarOffice 6.0 beta.

 	The StarOffice splash screen appeared, then a "soffice.exe -- 
Application 
 	Error" dialogue with the following message:

 	"The instruction at '0x1d7ad396' referenced memory at '0x00000000'.  
The 
 	memory could not be 'read'."  (This message appears consistently each 
time 
 	a launch is attempted.)

4	Clicked the Cancel button and Dr Watson created a memory dump and a 
crash log.

	Previously cleared all dumps and logs so that the new files would 
contain 
 	evidence related only to trying to launch StarOffice.


A Zip archive containing the dump and the log has been sent to 
support@openoffice.org.

[StarOffice 6.0 (?), Windows 2000, Gateway GP7-PIII, JRE 1.3.1]
Comment 1 Martin Hollmichel 2001-10-17 14:47:58 UTC 
set component to installation
Comment 2 Olaf Felka 2001-10-17 15:22:09 UTC 
I can't reproduce this startup crash. It looks like a problem of the damaged download files on sun server.
I've nerver seen a Beta that isn't starting on Windows, this is a 
showstopper and won't leave the building.
Comment 3 Olaf Felka 2001-12-07 10:13:19 UTC 
Works for me.