Issue 18385 - Upgrading OOo 1.0.3 to 1.1RC3 crashes the whloe app
Summary: Upgrading OOo 1.0.3 to 1.1RC3 crashes the whloe app
Status: CLOSED FIXED
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC3
Hardware: PC All
: P2 Trivial (vote)
Target Milestone: OOo 1.1
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
: 18311 18448 (view as issue list)
Depends on:
Blocks:
 
Reported: 2003-08-19 10:21 UTC by Unknown
Modified: 2003-09-10 13:46 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Unknown 2003-08-19 10:21:35 UTC
Note: I have translated the text from the dialog-boxes from swedish so it MAY 
be some errors in the exact choice of words. I hope you get the point though.
Upgrade is working like normal until the upgrade is finished. After 
pressing "Finish" in the final dialogbox the computer starts working. After a 
while a new dialog-box comes up:

"Irrecoverable error". (In swedish "Irreparabelt fel"). Pressing the OK button.

New dialog box:
soffice.exe -> application error. Pressing OK.

New dialog box:
soffice.exe -> Instruciotn at "0x77fcaf76" is refering to memory position 
at "0xfffffffd". Memory could not be read. Pressing OK.

New dialog box:
MS Visual C++ Runtime Library
Runtime error.
[Path to app]\soffice.exe
R6025
- pure vital function call.

All of this also happens after you try to start the app again and even after 
the computer is restarted. The app is then useless.
Hope this means anything to you.
Comment 1 Olaf Felka 2003-08-19 17:49:18 UTC
*** Issue 18311 has been marked as a duplicate of this issue. ***
Comment 2 Olaf Felka 2003-08-19 17:59:55 UTC
All languages but german and english.
The problem is caused by missing entries in the setup.xcu:
<node oor:name="L10N">
  <prop oor:name="ooLocale" oor:type="xs:string">
   <value>sv</value>
  </prop>
 </node>

Workaround:
Starting setup to repair the installation.
Comment 3 Olaf Felka 2003-08-19 17:59:56 UTC
*** Issue 18311 has been marked as a duplicate of this issue. ***
Comment 4 Olaf Felka 2003-08-19 18:13:47 UTC
*** Issue 18311 has been marked as a duplicate of this issue. ***
Comment 5 Olaf Felka 2003-08-20 09:35:48 UTC
*** Issue 18311 has been marked as a duplicate of this issue. ***
Comment 6 dirk.voelzke 2003-08-20 09:45:48 UTC
It looks like the best solution would be to write the key ooLocale
into the user and the share section of the configuration.
Comment 7 Olaf Felka 2003-08-20 10:18:10 UTC
I've added

ConfigurationItem gid_Configurationitem_Share_User_Language
	ModuleID	 = gid_Module_Root;
	Path		 = "org.openoffice.Setup/L10N";
	Key			 = "ooLocale";
	Value		 = "sv";
	Styles		 = (CFG_STRING);
End

to setup.inf. Office is starting without a crash after updating. The
fix looks good for me.
Comment 8 ingo.schmidt-rosbiegal 2003-08-20 14:23:34 UTC
I made this changes directly on the master workspace. Therefore it is
fixed in a srx645 m16-3.
Comment 9 Olaf Felka 2003-08-20 16:01:09 UTC
*** Issue 18448 has been marked as a duplicate of this issue. ***
Comment 10 Olaf Felka 2003-08-20 18:19:31 UTC
Verified in m16-3
Comment 11 Olaf Felka 2003-08-20 18:21:35 UTC
Reassign 
Comment 12 Olaf Felka 2003-08-20 18:23:07 UTC
Ok in srx645 m16-3.
Comment 13 Olaf Felka 2003-08-20 18:23:20 UTC
.
Comment 14 Olaf Felka 2003-09-10 13:46:31 UTC
ok in rc4