Issue 17266 - CPU 100% when printing/exporting as PDF
Summary: CPU 100% when printing/exporting as PDF
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Draw
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1 RC
Hardware: PC Windows 98
: P2 Trivial (vote)
Target Milestone: ---
Assignee: wolframgarten
QA Contact: issues@graphics
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-07-22 22:32 UTC by tchernobog
Modified: 2003-09-08 16:52 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Test case : try to print w/transparency or export to PDF (74.65 KB, application/octet-stream)
2003-07-22 22:34 UTC, tchernobog
no flags Details

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Description tchernobog 2003-07-22 22:32:12 UTC
When I try to print(I tried w/transparencies) or export as a PDF the attached
document, a never-ending process is started, CPU begins working at 100%, and
after 10 minutes I hadn't seen any spool yet. I've a PII 300Mhz 96Mb RAM 100Mhz.
This seems always reproducible.

A similar problem occurred when I tried to export as a PDF the document at:
http://www.blind-guardian.com/band/Drumsetup.doc . After a VERY long process,
the PDF was created (but no 3D object was included! OOo should first convert
them to bitmaps I think...).

The document cannot be closed, I've to CTRL+ALT+CANC OOo, since a printing
process is started. There should be at least an option to abort printing, such
as pressing the ESC key...

Hope to have been understandable, my english isn't so good...
For any questions, feel free to contact me.
Matteo

PS I tried also closing Norton AV and Mozilla.
PPS Notice the difference of free space: more than 40Mb for a small drawer file!
And the printing process wasn't finished for shure... :(

------------------------------------------------------------
DR. WATSON REPORT BEFORE PRINTING
------------------------------------------------------------

Istantanea di sistema del 22/07/03 23.05.52.

*----> Riepilogo/Anteprima <----*

        --------------------
        Se la barra applicazioni non funziona correttamente, provare a 
        chiudere Internat.
        
        Nome modulo: INTERNAT.EXE
        Descrizione: Internat
        Versione: 4.80.3008.1
        Prodotto: Microsoft(R) Windows NT(R) Operating System
        Produttore: Microsoft Corporation
        
        Note dell'utente:
        

*----> System Information <----*

        Microsoft Windows 98 4.10.1998  
        Installazione da CD OEM completo
        /T:C:\WININST0.400 /SrcDir=E:\WIN98 /IZ /IS /IQ /IT /II /NR /II /C 
/U:xxxxxxxxxxxxxxxxx
        IE 5 5.50.4522.1800
        Tempo di attività: 0:04:26:49
        Modalità normale
        Nome computer: LORDHAWK - Nome utente: Matteo Settenvini
        
        GenuineIntel Pentium(r) II Processor Intel MMX(TM) Technology
        96MB RAM
        59% di risorse di sistema libere
        File di scambio gestito da Windows su C: (671 MB liberi)
        File temporanei su C: (671 MB liberi)

*----> Elenco operazioni <----*

Programma
        Tipo
        Percorso
----------------

1. Kernel32.dll
        4.10.1998
        Microsoft Corporation

2. MSGSRV32.EXE
        4.10.1998
        Microsoft Corporation

3. Mprexe.exe
        4.10.1998
        Microsoft Corporation

4. MMTASK.TSK
        4.03.1998
        Microsoft Corporation

5. Mstask.exe
        4.71.1968.1
        Microsoft Corporation

6. Ccevtmgr.exe
        1.03.4
        Symantec Corporation

7. Ddhelp.exe
        4.09.00.0900
        Microsoft Corporation

8. Csinject.exe
        7.0.00.15
        Symantec Corporation

9. Nprotect.exe
        16.00.0.22
        Symantec Corporation

10. Symtray.exe
        2003.6.57
        Symantec Corporation

11. Explorer.exe
        4.72.3110.1
        Microsoft Corporation

12. Taskmon.exe
        4.10.1998
        Microsoft Corporation

13. Systray.exe
        4.10.1998
        Microsoft Corporation

14. Hgcctl95.exe
        4.33.045
        Sonnetech Ltd.

15. Point32.exe
        3.10.0393
        Microsoft Corporation

16. Seti@home.exe
        3.07
        University of California, Berkeley

17. Gsicon.exe
        3.1.0
        GlobeSpan, Inc.

18. Dslagent.exe
        
        

19. Ccapp.exe
        1.03.15
        Symantec Corporation

20. Aalvol.exe
        1, 0, 0, 1
        ,

21. Rundll32.exe
        4.10.1998
        Microsoft Corporation

22. Bcresident.exe
        2.04
        Jetico, Inc.

23. Bchelper.exe
        1, 1, 0, 0
        Home

24. Spool32.exe
        4.10.1998
        Microsoft Corporation

25. Internat.exe
        4.80.3008.1
        Microsoft Corporation

26. Rnaapp.exe
        4.10.1998
        Microsoft Corporation

27. Tapisrv.exe
        4.10.2000
        Microsoft Corporation

28. Realsched.exe
        0.1.0.1622
        RealNetworks, Inc.

29. Mozilla.exe
        1.4: 2003062408
        Mozilla, Netscape

30. Drwatson.exe
        4.03
        Microsoft Corporation

31. Soffice.exe
        6.00.8639
        OpenOffice.org

*----> Oggetti di Esecuzione automatica <----*

Nome
        Origine caricamento
        Comando
---------------------------

1. BestCrypt Auto Open
        Gruppo Esecuzione automatica
        C:\Programmi\Jetico\BestCrypt\BestCrypt.exe AutoOpen

2. CleanSweep Smart Sweep-Internet Sweep
        Gruppo Esecuzione automatica
        "C:\Programmi\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"

3. Iomega Watch
        Gruppo Esecuzione automatica
        C:\Tools_95\IOWATCH.EXE

4. Iomega Startup Options
        Gruppo Esecuzione automatica
        C:\Tools_95\IMGSTART.EXE

5. Iomega Disk Icons
        Gruppo Esecuzione automatica
        C:\Tools_95\IMGICON.EXE

6. Matrox QuickDesk
        Registro (profilo utente)
        C:\Programmi\Matrox MGA PowerDesk\QDesk\mgaqdesk.exe

7. ScanRegistry
        Registro (profilo computer)
        C:\WINDOWS\scanregw.exe /autorun

8. TaskMonitor
        Registro (profilo computer)
        C:\WINDOWS\taskmon.exe

9. SystemTray
        Registro (profilo computer)
        SysTray.Exe

10. LoadPowerProfile
        Registro (profilo computer)
        Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

11. Matrox Color Control
        Registro (profilo computer)
        C:\matrox\util\Color\hgcctl95.exe

12. Matrox Diagnostic
        Registro (profilo computer)
        C:\matrox\util\diag\mgadiag.exe -s

13. POINTER
        Registro (profilo computer)
        C:\Programmi\Microsoft Hardware\Mouse\point32.exe

14. seticlient
        Registro (profilo computer)
        C:\Programmi\SETI@home\SETI@home.exe -min

15. GSICONEXE
        Registro (profilo computer)
        GSICON.EXE

16. DSLAGENTEXE
        Registro (profilo computer)
        dslagent.exe USB

17. Matrox Control Center
        Registro (profilo computer)
        C:\matrox\util\mgactrl.exe

18. TkBellExe
        Registro (profilo computer)
        "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot

19. ccApp
        Registro (profilo computer)
        "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"

20. ccRegVfy
        Registro (profilo computer)
        "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"

21. NPROTECT
        Registro (profilo computer)
        C:\Programmi\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

22. MMHID
        Registro (profilo computer)
        rundll32 mmhid.dll,StartMmHid

23. MagicKB
        Registro (profilo computer)
        c:\MagicKB\AalVol.exe

24. LoadPowerProfile
        Registro (servizio computer)
        Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

25. SchedulingAgent
        Registro (servizio computer)
        mstask.exe

26. ccEvtMgr
        Registro (servizio computer)
        "C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe"

27. ScriptBlocking
        Registro (servizio computer)
        "C:\Programmi\File comuni\Symantec Shared\Script Blocking\SBServ.exe" -reg

28. CSINJECT.EXE
        Registro (servizio computer)
        C:\Programmi\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE

29. NPROTECT
        Registro (servizio computer)
        C:\Programmi\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

30. SymTray - Norton SystemWorks
        Registro (servizio computer)
        C:\Programmi\File comuni\Symantec Shared\SymTray.exe "Norton SystemWorks"

*----> Hook di sistema <----*

Tipo hook
        Intercettato da
        Applicazione
        percorso DLL
        Percorso applicazione
-----------------------------

1. GetMessage
        Msh_zwf.dll
        POINT32.EXE
        C:\PROGRAMMI\MICROSOFT HARDWARE\MOUSE\Msh_zwf.dll
        C:\PROGRAMMI\MICROSOFT HARDWARE\MOUSE\POINT32.EXE

2. CBT
        Indicdll.dll
        INTERNAT.EXE
        C:\WINDOWS\SYSTEM\Indicdll.dll
        C:\WINDOWS\SYSTEM\INTERNAT.EXE

3. CBT
        Qdcspi.dll
        CSINJECT.EXE
        C:\WINDOWS\SYSTEM\Qdcspi.dll
        C:\PROGRAMMI\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE

4. Shell
        Indicdll.dll
        INTERNAT.EXE
        C:\WINDOWS\SYSTEM\Indicdll.dll
        C:\WINDOWS\SYSTEM\INTERNAT.EXE

*----> Driver di kernel <----*

Driver
        Origine caricamento
        Tipo
        Percorso probabile
---------------------------

1. VMM
        
        Microsoft Corporation
        Gestore macchina virtuale

2. MTRR
        
        Microsoft Corporation
        ?

3. VCACHE
        
        Microsoft Corporation
        Gestore cache

4. DFS
        4.10.1998
        Microsoft Corporation
        DFS Virtual Device  (Version 4.0)

5. PERF
        
        Microsoft Corporation
        Driver di raccolta dati del Monitor di sistema

6. VPOWERD
        4.10.1998
        Microsoft Corporation
        Periferica virtuale VPOWERD (versione 4.0)

7. VPICD
        
        Microsoft Corporation
        Gestore interrupt hardware

8. VrtwD
        1.1.075.2
        Intel Corporation
        Real-Time Clock VxD

9. VTD
        
        Microsoft Corporation
        Driver del timer

10. VWIN32
        
        Microsoft Corporation
        Driver del sottosistema Win32

11. VXDLDR
        
        Microsoft Corporation
        Caricatore dinamico dei driver di periferica

12. SymTDI
        4.7.1.2
        Symantec Corporation
        Filter Dispatcher

13. NTKERN
        
        Microsoft Corporation
        Modello di driver per Windows

14. CONFIGMG
        
        Microsoft Corporation
        Gestione configurazione

15. PCI
        4.10.1998
        Microsoft Corporation
        PCI Virtual Device  (Version 4.0)

16. ISAPNP
        4.10.1998
        Microsoft Corporation
        ISAPNP Virtual Device  (Version 4.0)

17. ACPI
        
        Microsoft Corporation
        ?

18. VCDFSD
        
        Microsoft Corporation
        Driver di file system CD-ROM

19. IOS
        
        Microsoft Corporation
        Supervisore I/O

20. PAGEFILE
        
        Microsoft Corporation
        Driver del file di swap

21. PAGESWAP
        
        Microsoft Corporation
        Gestore del file di swap

22. PARITY
        
        Microsoft Corporation
        Driver di parità della memoria

23. SYMEvent
        
        
        

24. REBOOT
        
        Microsoft Corporation
        Gestore CTRL+ALT+CANC

25. NProtect
        
        
        

26. EBIOS
        
        Microsoft Corporation
        Driver del BIOS esteso

27. VDD
        
        Microsoft Corporation
        Driver di visualizzazione

28. MGAX
        
        
        

29. VSD
        
        Microsoft Corporation
        Driver dell'altoparlante

30. COMBUFF
        
        Microsoft Corporation
        Driver del buffer di comunicazione

31. VCD
        
        Microsoft Corporation
        Driver della porte di comunicazione

32. VMOUSE
        
        Microsoft Corporation
        Driver del mouse

33. MSMINI
        11.30.393
        Microsoft Corporation
        IntelliPoint Mouse mini-driver 

34. ENABLE
        
        Microsoft Corporation
        Driver di accesso facilitato

35. VKD
        
        Microsoft Corporation
        Driver di tastiera

36. VPD
        
        Microsoft Corporation
        Driver di stampante

37. INT13
        
        Microsoft Corporation
        Driver di emulazione BIOS del disco rigido

38. VMCPD
        
        Microsoft Corporation
        Driver del coprocessore matematico

39. BIOSXLAT
        
        Microsoft Corporation
        Driver emulazione BIOS

40. VNETBIOS
        4.10.1998
        Microsoft Corporation
        Periferica virtuale VNETBIOS   (versione 4.0)

41. NDIS
        4.10.1998
        Microsoft Corporation
        Periferica virtuale NDIS  (versione 4.0)

42. PPPMAC
        4.10.1998
        Microsoft Corporation
        Driver virtuale PPP di Windows

43. NDISWAN
        4.10.1998
        Microsoft Corporation
        Windows Virtual WAN Protocol Driver

44. VTDI
        4.10.1998
        Microsoft Corporation
        Windows TDI Support Driver

45. WSOCK2
        4.10.1998
        Microsoft Corporation
        Windows Sockets Driver 2 TCP/IP only.

46. VIP
        4.10.2002
        Microsoft Corporation
        Driver Windows IP

47. MSTCP
        4.10.1998
        Microsoft Corporation
        Windows TCP Driver

48. VDHCP
        4.10.2014
        Microsoft Corporation
        Driver VxD DHCP

49. VNBT
        4.10.1719
        Microsoft Corporation
        VNBT VxD Driver

50. AFVXD
        4.10.1998
        Microsoft Corporation
        Windows Sockets VTDI Driver

51. DOSMGR
        
        Microsoft Corporation
        Gestione dell'emulazione MS-DOS

52. VMPOLL
        
        Microsoft Corporation
        Driver del tempo di inattività del sistema

53. VFIXD
        Version 1.00
        Company Name
        VxD File Description

54. SAVRTPEL
        9.0.1.36
        Symantec Corporation
        SAVRTPEL

55. JAVASUP
        5.00.3810
        Microsoft Corporation
        Microsoft® Virtual Machine Helper Device for Java

56. VCOMM
        
        Microsoft Corporation
        Driver di comunicazioni Plug and Play

57. VCOND
        
        Microsoft Corporation
        Driver del sottosistema di console

58. VTDAPI
        
        Microsoft Corporation
        Driver del timer multimediale

59. hasp95
        4.50
        Aladdin Knowledge Systems.
        HASP Static Device Driver for Windows 9x.

60. SAVRT
        9.0.1.36

------------------------------------------------------------
DR. WATSON REPORT IN THE MIDDLE OF MEMORY LEAKAGE (printing)
------------------------------------------------------------

Just the differences (generated with a diff tool):

1c1
< Istantanea di sistema del 22/07/03 23.05.52.
---
> Istantanea di sistema del 22/07/03 23.12.41.
24c24
<         Tempo di attività: 0:04:26:49
---
>         Tempo di attività: 0:04:34:13
30,32c30,32
<         59% di risorse di sistema libere
<         File di scambio gestito da Windows su C: (671 MB liberi)
<         File temporanei su C: (671 MB liberi)
---
>         56% di risorse di sistema libere
>         File di scambio gestito da Windows su C: (630 MB liberi)
>         File temporanei su C: (630 MB liberi)

******************
For English users: 
******************
30,32c30,32
<         59% free system resources
<         Swap file managed by Windows on C: (671 MB liberi)
<         Temporary files on C: (671 MB liberi)
---
>         56% free system resources
>         Swap file managed by Windows on C: (630 MB liberi)
>         Temporary files on C: (630 MB liberi)
Comment 1 tchernobog 2003-07-22 22:34:25 UTC
Created attachment 7942 [details]
Test case : try to print w/transparency or export to PDF
Comment 2 tchernobog 2003-07-28 13:04:09 UTC
The problem is still the same... it prevents me to continue with my
work... had to switch back to MS Office :(

Hey, nobody's checking this? Just to know if it's a new bug or
unconfirmed/invalid?
Comment 3 wolframgarten 2003-08-05 09:44:01 UTC
Well, I do not think it is a bug. Printing large transparencies or
exporting them to pdf takes a lot of time and capacites of your
machine, even when it is just a single page. Please do not get me
wrong, but since your machine is not really the fastest (RAM seems a
little bit low, too) this is quite a heavy job for it. Killing the
seti@home procedure might help, too.
I have tested this here on a faster machine and had no problems of
printing or exporting the files. The system is busy for a few seconds
but after that everything is fine again.
I know that this does not really help you doing your work but that is
all I can say at the moment. I hope it helps you anyway.
Comment 4 wolframgarten 2003-08-05 09:44:14 UTC
Closed.