Issue 17260 - crash on MS-Word file import - signal 11
Summary: crash on MS-Word file import - signal 11
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: crash, oooqa
Depends on:
Blocks:
 
Reported: 2003-07-22 19:45 UTC by faught
Modified: 2004-03-24 13:59 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Empty Word doc that crashes OpenOffice (27.00 KB, Application/msword)
2003-07-22 19:48 UTC, faught 		no flags Details
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Description faught 2003-07-22 19:45:09 UTC 
An MS-Word doc crashes Open Office every time I try to open it.  The document
is: "A Roadmap for Testing Template.doc", linked from 
http://www.stickyminds.com/s.asp?F=S6553_TEM_2.

I have stripped all of the visible contents from the document, and it still
crashes OpenOffice.  Sometimes I get a nice dialog saying that OpenOffice saved
my files before crashing, and sometimes it just goes away.  Here's the console
output from one of the crashes:

Fatal exception: Signal 11
Stack:
/usr/local/OpenOffice.org1.1RC/program/libsal.so.3[0x40baee2a]
/usr/local/OpenOffice.org1.1RC/program/libsal.so.3[0x40baefb4]
/usr/local/OpenOffice.org1.1RC/program/libsal.so.3[0x40baf07a]
/lib/libpthread.so.0[0x4111d307]
/lib/libc.so.6[0x4129ddf8]
/usr/local/OpenOffice.org1.1RC/program/soffice.bin(_ZN7desktop7Desktop9Exception
Et+0x7b)[0x8062f55]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN23ImplVCLExceptionHandl
er6signalEP13oslSignalInfo+0xb2)[0x400e712a]
/usr/local/OpenOffice.org1.1RC/program/libvos3gcc3.so(_ZN3vos28_cpp_OSignalHandl
er_FunctionEPvP13oslSignalInfo+0x18)[0x40b17a9e]
/usr/local/OpenOffice.org1.1RC/program/libvos3gcc3.so(_Z24_OSignalHandler_Functi
onPvP13oslSignalInfo+0x26)[0x40b17a7e]
/usr/local/OpenOffice.org1.1RC/program/libsal.so.3[0x40baeed4]
/usr/local/OpenOffice.org1.1RC/program/libsal.so.3[0x40baf05b]
/lib/libpthread.so.0[0x4111d307]
/lib/libc.so.6[0x4129ddf8]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4515f2a9]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4515fdc5]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4516e3c2]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4516e8e1]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4511a221]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4511b80b]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45318fc7]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4545550b]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45424586]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4542551b]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x454256ae]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x454258d6]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45425c2e]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x4542352c]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45423b38]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45423d1b]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45423ddb]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45426e4e]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x454289b8]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x454298a7]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45429a48]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x45319dea]
/usr/local/OpenOffice.org1.1RC/program/libsw645li.so[0x454b5b46]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN14SfxObjectShell6DoLoad
EP9SfxMedium+0xb09)[0x43bb78c1]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl4
LoadEPK16SfxObjectFactory+0x566)[0x43b3b830]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl1
7LoadDataAvailableEv+0x1f4)[0x43b3d134]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl1
7LoadDataAvailableEv+0x3a4)[0x43b3d2e4]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl5
StartEv+0x796)[0x43b3acc4]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN19SfxFrameLoader_Impl4l
oadERKN3com3sun4star3uno8SequenceINS2_5beans13PropertyValueEEERKNS3_9ReferenceIN
S2_5frame6XFrameEEE+0x201c)[0x43c17474]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42aaec34]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42ab52fa]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42aaa860]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42ac15b4]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN14SfxApplication16OpenD
ocExec_ImplER10SfxRequest+0x3f53)[0x43b0cda1]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_Z37SfxStubSfxApplicationO
penDocExec_ImplP8SfxShellR10SfxRequest+0x26)[0x43b0fc44]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN13SfxDispatcher9Call_Im
plER8SfxShellRK7SfxSlotR10SfxRequesth+0x5a3)[0x43c655cb]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN13SfxDispatcher8_Execut
eER8SfxShellRK7SfxSlotR10SfxRequestt+0x18c)[0x43c668a4]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN13SfxDispatcher7Execute
EttPPK11SfxPoolItemtS3_+0x28b)[0x43c67807]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN26SfxDispatchController
_Impl8dispatchERKN3com3sun4star4util3URLERKNS2_3uno8SequenceINS2_5beans13Propert
yValueEEERKNS7_9ReferenceINS2_5frame23XDispatchResultListenerEEE+0x78a)[0x43c5f4
44]
/usr/local/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN17SfxOfficeDispatch8dis
patchERKN3com3sun4star4util3URLERKNS2_3uno8SequenceINS2_5beans13PropertyValueEEE
+0x47)[0x43c5e51b]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42b05502]
/usr/local/OpenOffice.org1.1RC/program/libfwk645li.so[0x42b04918]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu6SelectEv+0x5e)[0x
401da2f2]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu14ImplCallSelectEP
S_+0x18)[0x401ddee2]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu22LinkStubImplCall
SelectEPvS0_+0x26)[0x401ddec2]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so[0x402251a2]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_Z19ImplWindowFrameProcPvP
8SalFrametPKv+0x437)[0x4022598d]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData19HandleC
lientMessageEP19XClientMessageEvent+0xb3)[0x4028566f]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData8Dispatch
EP7_XEvent+0x4f2)[0x402860b8]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10SalDisplay8DispatchEP
7_XEvent+0x28f)[0x402b1919]
/usr/local/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10SalDisplay5YieldEh+0x
f1)[0x402b1667]
Aborted
Comment 1 faught 2003-07-22 19:48:32 UTC 
Created attachment 7939 [details]
Empty Word doc that crashes OpenOffice
Comment 2 faught 2003-07-22 19:50:10 UTC 
BTW, this does not crash OO on Windows 2000, and if I save the
document with OO on Windows in Word format and then read it on Linux,
it works fine.
Comment 3 dankegel 2003-07-23 06:01:46 UTC 
I can't reproduce this on RH8.  What OS are you using?
There's a known bug in ooo1.1rc1 where it uses system
shared libraries instead of the ones that come with ooo,
maybe that's the difference...
Comment 4 faught 2003-07-23 14:00:47 UTC 
I'm on RedHat 7.3.
Comment 5 laimis 2003-07-24 22:14:33 UTC 
I can't reproduce this on RH 7.0, the document opens just fine.

I have OOo RC1, 645m6 build 8639.
Comment 6 dankegel 2003-08-18 00:57:00 UTC 
Faught, please download OOo1.1rc3 and see if that fixes the problem.
Comment 7 faught 2003-08-18 03:14:12 UTC 
I could not reproduce the crash using 1.1RC3 on the same RH 7.3 system.
Comment 8 dankegel 2003-09-13 21:12:45 UTC 
Sounds like it's fixed, then!  Please reopen this issue if it comes back.
Comment 9 h.ilter 2004-03-24 13:59:08 UTC 
CLOSED