Apache OpenOffice (AOO) Bugzilla – Issue 17243
crash when first starting OO
Last modified: 2003-09-08 16:53:51 UTC
I am not sure, if this is really a problem with the installation, so please move it to the right component, when I am wrong. I just installed OOo1.1 RC, German edition, and I get a crash after starting it. It happens, when the registration dialog opens (I can see the window for the registration, but nothing in it). When starting from the command line, I get the following output: jur@hotte:~/OpenOffice.org1.1> ./soffice Fatal exception: Signal 6 Stack: /home/jur/OpenOffice.org1.1/program/libsal.so.3[0x40bb0e2a] /home/jur/OpenOffice.org1.1/program/libsal.so.3[0x40bb0fb4] /home/jur/OpenOffice.org1.1/program/libsal.so.3[0x40bb107a] /lib/libpthread.so.0[0x4111e895] /lib/libc.so.6[0x412da5c8] /lib/libpthread.so.0(raise+0x2b)[0x4111b83b] /lib/libc.so.6(gsignal+0x44)[0x412da424] /lib/libc.so.6(abort+0x1c0)[0x412dba50] /home/jur/OpenOffice.org1.1/program/libstdc++.so.5[0x41294424] /home/jur/OpenOffice.org1.1/program/libstdc++.so.5[0x41294471] /home/jur/OpenOffice.org1.1/program/libstdc++.so.5[0x412945e5] /home/jur/OpenOffice.org1.1/program/libi18npool645li.so[0x4255a7c9] /home/jur/OpenOffice.org1.1/program/libi18npool645li.so[0x4255b2e9] /home/jur/OpenOffice.org1.1/program/libi18npool645li.so[0x425561cd] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZNK12OutputDevice16ImplGetTextLinesER21ImplMultiTextLineInfolRK6Stringt+0x4fa)[0x401674be] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN12OutputDevice8DrawTextERK9RectangleRK6StringtPN4_STL6vectorIS0_NS6_9allocatorIS0_EEEEPS3_+0x468)[0x4016a572] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZNK9FixedText8ImplDrawEP12OutputDevicemRK5PointRK4Sizeb+0x21b)[0x4025d13d] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN9FixedText5PaintERK9Rectangle+0x5e)[0x4025d1ae] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window13ImplCallPaintEPK6Regiont+0x3d6)[0x40210950] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window13ImplCallPaintEPK6Regiont+0x49d)[0x40210a17] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window20ImplCallOverlapPaintEv+0x6a)[0x40210b46] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window18ImplHandlePaintHdlEPv+0x2c)[0x40210bda] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window26LinkStubImplHandlePaintHdlEPvS0_+0x26)[0x40210ba6] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN5Timer7TimeoutEv+0x1f)[0x400e9f6b] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_Z21ImplTimerCallbackProcv+0x82)[0x400e9cba] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZNK7SalData7TimeoutEv+0x12)[0x402ae29a] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN7SalXLib12CheckTimeoutEb+0xd6)[0x402adde6] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN7SalXLib5YieldEh+0x2e7)[0x402ae0db] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN11SalInstance5YieldEh+0x34)[0x402b6f70] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN11Application5YieldEv+0x61)[0x400e43c9] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Dialog7ExecuteEv+0x1dc)[0x401d5666] /home/jur/OpenOffice.org1.1/program/libsvt645li.so(_ZN3svt18RegistrationDialog7ExecuteEv+0x22)[0x4068223e] /home/jur/OpenOffice.org1.1/program/libsvt645li.so(_ZN3svt20OProductRegistration7executeERKN3com3sun4star3uno8SequenceINS3_5beans10NamedValueEEE+0x12c)[0x405b259a] /home/jur/OpenOffice.org1.1/program/libfwk645li.so[0x422f92b7] /home/jur/OpenOffice.org1.1/program/libfwk645li.so[0x42305db6] /home/jur/OpenOffice.org1.1/program/libfwk645li.so[0x422a648c] /home/jur/OpenOffice.org1.1/program/libtk645li.so(_ZN25WindowListenerMultiplexer11windowShownERKN3com3sun4star4lang11EventObjectE+0x7f)[0x40f7a3e5] /home/jur/OpenOffice.org1.1/program/libtk645li.so(_ZN10VCLXWindow18ProcessWindowEventERK14VclWindowEvent+0x375)[0x40ed01ef] /home/jur/OpenOffice.org1.1/program/libtk645li.so(_ZN10VCLXWindow19WindowEventListenerEP14VclSimpleEvent+0x4e)[0x40ecfe68] /home/jur/OpenOffice.org1.1/program/libtk645li.so(_ZN10VCLXWindow27LinkStubWindowEventListenerEPvS0_+0x26)[0x40ecfe12] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZNK17VclEventListeners4CallEP14VclSimpleEvent+0xa9)[0x400ec627] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window18CallEventListenersEmPv+0x7c)[0x4021850c] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window22ImplCallEventListenersEmPv+0x2d)[0x40218489] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_ZN6Window4ShowEht+0x534)[0x4021a500] /home/jur/OpenOffice.org1.1/program/libtk645li.so(_ZN10VCLXWindow10setVisibleEh+0x5c)[0x40ed2146] /home/jur/OpenOffice.org1.1/program/soffice.bin(_ZN7desktop7Desktop4MainEv+0xdb6)[0x8064196] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(_Z6SVMainv+0x49)[0x400e9197] /home/jur/OpenOffice.org1.1/program/libvcl645li.so(main+0x1c)[0x402acb7c] /lib/libc.so.6(__libc_start_main+0xce)[0x412c68ae] /home/jur/OpenOffice.org1.1/program/soffice.bin(_ZN6Window11RequestHelpERK9HelpEvent+0x3d)[0x805e311] Aborted
Please give a detailed walkthrough for installation. I assume that your installation has unsufficient user rights.
1. I deinstalled the old version of OOo (beta2) with setup 2. after "tar xvzf", I started the setup program of the RC as normal user "jur". 3. pressed ok until I reached the point, where I could choose the "userdefined installation", where I installed everything there is. 4. I took the default directory /home/jur/OpenOffice.org1.1 5. I used the installed Java, (Java Development Kit 1.4.1_02) 6. the install asked me, if the existing file "fonts.dir" should be replaced by a new one, where I said "yes, replace everything" 7. waiting 8. install was finished 9. starting /home/jur/OpenOffice.org1.1/soffice showed me the described behaviour In case it helps, I am using the Suse8.2 distribution.
known issue *** This issue has been marked as a duplicate of 16872 ***
fixed in next release