Apache OpenOffice (AOO) Bugzilla – Issue 17017
Crash when trying to open the help from the options dialog
Last modified: 2003-07-27 11:21:41 UTC
If you are inside the Tools -> Options menu and click on "Help" the OO Help Window will open but OO will report an "unrecoverable error" and closes. This is always reproducable. Only tested under Linux, yet.
ATR: I could not reproduce this issue, it works for me. I checked this on a SuSE 8.2 distribution.
Debian 3.0 crashes. And it is always reproducable.
ATR: Checked at Debian Woody and it works, too.
Since this error only seems to happen on my system it should be a problem with one of my local libraries. OO reports an error in libpthread.so.0 (not realy surprising). I have not a pure Debian Woody System installed but a mixed stable/testing system. Even the libc6 is from testing with the version 2.3.1-16. At the moment I can't say if it is a Debian specific problem or a general problem with libc 2.3.1. Here is what OO reports during the crash: Fatal exception: Signal 11 Stack: /opt/OpenOffice.org1.1RC/program/libsal.so.3[0x40bade2a] /opt/OpenOffice.org1.1RC/program/libsal.so.3[0x40badfb4] /opt/OpenOffice.org1.1RC/program/libsal.so.3[0x40bae07a] /lib/libpthread.so.0[0x4111575a] /lib/libc.so.6[0x412cc9d8] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44cbf2a9] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44cbfdc5] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44cce3c2] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44ccec8e] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44c7b0a4] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44c7b980] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44d5afc2] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44d5b1cf] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44ec9979] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44ecfbd8] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44ed0bb6] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44ee23a1] /opt/OpenOffice.org1.1RC/program/libsvl645li.so(_ZN10HTMLParser8ContinueEi+0x4a)[0x40418f7c] /opt/OpenOffice.org1.1RC/program/libsw645li.so[0x44edf9c0] /opt/OpenOffice.org1.1RC/program/libsvl645li.so(_ZN8SvParser11NewDataReadEPS_Pv+0x60)[0x4041d25c] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0x395)[0x439152d5] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0x3a4)[0x439152e4] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0x3a4)[0x439152e4] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN20LoadEnvironment_Impl5StartEv+0x796)[0x43912cc4] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN19SfxFrameLoader_Impl4loadERKN3com3sun4star3uno8SequenceINS2_5beans13PropertyValueEEERKNS3_9ReferenceINS2_5frame6XFrameEEE+0x201c)[0x439ef474] /opt/OpenOffice.org1.1RC/program/libfwk645li.so[0x4457fc34] /opt/OpenOffice.org1.1RC/program/libfwk645li.so[0x445eb4ae] /opt/OpenOffice.org1.1RC/program/libfwk645li.so[0x4457b860] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN17HelpDispatch_Impl8dispatchERKN3com3sun4star4util3URLERKNS2_3uno8SequenceINS2_5beans13PropertyValueEEE+0x485)[0x43958779] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN7SfxHelp5StartERK6StringPK6Window+0x12f3)[0x4390a3c5] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN7SfxHelp5StartEmPK6Window+0x14b)[0x4390ac53] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN6Window11RequestHelpERK9HelpEvent+0x240)[0x40214e98] /opt/OpenOffice.org1.1RC/program/libsvt645li.so(_ZN13SvTreeListBox11RequestHelpERK9HelpEvent+0x42)[0x407ab6c4] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10HelpButton5ClickEv+0x80)[0x40232fe8] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10PushButton8TrackingERK13TrackingEvent+0x10e)[0x40231676] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN6Window11EndTrackingEt+0x15b)[0x4021f6e1] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_Z20ImplHandleMouseEventP6Windowthllmtt+0x1014)[0x40221de6] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_Z19ImplWindowFrameProcPvP8SalFrametPKv+0x16a)[0x402246c0] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData16HandleMouseEventEP7_XEvent+0x445)[0x40282ec5] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData8DispatchEP7_XEvent+0x123)[0x40284ce9] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10SalDisplay8DispatchEP7_XEvent+0x28f)[0x402b0919] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN10SalDisplay5YieldEh+0xf1)[0x402b0667] /opt/OpenOffice.org1.1RC/program/libvcl645li.so[0x402ac647] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN7SalXLib5YieldEh+0x426)[0x402ab21a] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN11SalInstance5YieldEh+0x34)[0x402b3f70] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN11Application5YieldEv+0x61)[0x400e13c9] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN6Dialog7ExecuteEv+0x1dc)[0x401d2666] /opt/OpenOffice.org1.1RC/program/libofa645li.so(_ZN17OfficeApplication27ExecuteGeneralOptionsDialogEt+0xa54)[0x42bfbca6] /opt/OpenOffice.org1.1RC/program/libofa645li.so(_ZN17OfficeApplication15ExecuteApp_ImplER10SfxRequest+0xef)[0x42bf8297] /opt/OpenOffice.org1.1RC/program/libofa645li.so(_Z39SfxStubOfficeApplicationExecuteApp_ImplP8SfxShellR10SfxRequest+0x26)[0x42bee63a] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN13SfxDispatcher9Call_ImplER8SfxShellRK7SfxSlotR10SfxRequesth+0x5a3)[0x43a3d5cb] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN13SfxDispatcher8_ExecuteER8SfxShellRK7SfxSlotR10SfxRequestt+0x18c)[0x43a3e8a4] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN11SfxBindings12Execute_ImplER10SfxRequestPK7SfxSlotP8SfxShell+0x350)[0x43a4e57c] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN11SfxBindings12Execute_ImplEtPPK11SfxPoolItemttS3_h+0x3b1)[0x43a4e15d] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN11SfxBindings7ExecuteEtPPK11SfxPoolItemttS3_+0x65)[0x43a4dd35] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN14SfxVirtualMenu6SelectEP4Menu+0x543)[0x43a6ac29] /opt/OpenOffice.org1.1RC/program/libsfx645li.so(_ZN14SfxVirtualMenu14LinkStubSelectEPvS0_+0x26)[0x43a6a6de] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu6SelectEv+0x5e)[0x401d92f2] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu14ImplCallSelectEPS_+0x18)[0x401dcee2] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN4Menu22LinkStubImplCallSelectEPvS0_+0x26)[0x401dcec2] /opt/OpenOffice.org1.1RC/program/libvcl645li.so[0x402241a2] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_Z19ImplWindowFrameProcPvP8SalFrametPKv+0x437)[0x4022498d] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData19HandleClientMessageEP19XClientMessageEvent+0xb3)[0x4028466f] /opt/OpenOffice.org1.1RC/program/libvcl645li.so(_ZN12SalFrameData8DispatchEP7_XEvent+0x4f2)[0x402850b8] Aborted
Stack dump is identical to issue 16782
By the way, glibc-2.3.1 has several known problems. You should upgrade to glibc-2.3.2 to rule those problems out before reporting further crash bugs. Marking as duplicate. *** This issue has been marked as a duplicate of 16782 ***
closing duplicate.