Issue 16633 - Crash reporter has to used system installed GTK libraries
Summary: Crash reporter has to used system installed GTK libraries
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 1.1 RC
Hardware: PC All
: P3 Trivial (vote)
Target Milestone: OOo 1.1 RC
Assignee: philipp.lohmann
QA Contact: issues@framework
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-07-10 04:30 UTC by khirano
Modified: 2003-07-17 09:44 UTC (History)
5 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Win.ini file in UTF-8 containing some Japanese texts (16.34 KB, text/plain)
2003-07-10 12:55 UTC, khirano
no flags Details
Results of 'ldd crash_report.bin' of the two builds (2.96 KB, text/plain)
2003-07-10 12:57 UTC, khirano
no flags Details
"ldd crash_report.bin" results on rh8. above id=7529 was on SuSE8.1 (2.97 KB, text/plain)
2003-07-10 17:51 UTC, khirano
no flags Details

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Description khirano 2003-07-10 04:30:17 UTC
Installation sets released by Martin Hollmichel on 20030710
    1) 6d04a063bcf81064da6a9f90c1cc664c  OOo_1.1rc_Win32Intel_install.zip -- On
Windows98SE -- Incorrect display of some parts
    2) aefb05b99d7a03eb19dd11b59e6ec55e  OOo_1.1rc_LinuxIntel_install.tar.gz --
On RedHat8 -- Pops up but Ugly
    3) aefb05b99d7a03eb19dd11b59e6ec55e  OOo_1.1rc_LinuxIntel_install.tar.gz --
On SuSE8.1 -- Doesn't pop up

Installation sets released by Sander Vesik on 20030704
    4) c17d833437aea745728c19b8655c5878 
OOo_1.1rc_04072003_Win32Intel_install_ja.zip -- On Windows98SE -- Doesn't pop up
    5) 0bbb49686b85755c9c7bce5618b01fcc 
OOo_1.1rc_04072003_LinuxIntel_install_ja.tar.gz -- On RedHat8 -- Fine, beautiful
    6) 0bbb49686b85755c9c7bce5618b01fcc 
OOo_1.1rc_04072003_LinuxIntel_install_ja.tar.gz -- On SuSE8.1 -- Ok, fine

Please take a look at:
http://www.transwift.net/ooo/crash_reporter.html
Comment 1 atr 2003-07-10 08:37:43 UTC
ATR->HRO: Hi Hennes, please have a look on this issue, because JA is
on vacation.
Comment 2 hennes.rohling 2003-07-10 11:16:12 UTC
Sanders build did not show the crash reporter on Windows 98 SE because
the dbghelp.dll was not installed I guess.

@khirano: The ugly strings in some parts may be a font problem. It's a
japanese Win 98 SE isn't it ?

Can you send me a copy of your win.ini file ? That would help me to
reproduce that.

The different behaviour of the different Linux builds on the same
systems looks to me as a mixup of a translation issue and different
linkage of gtk. I've to investigate what the difference between those
build were. Maybe you can be so kind to let me know what 'ldd
crash_report.bin' shows?
Comment 3 robert.kinsella 2003-07-10 11:35:58 UTC
Also seeing problem on Suse 8.1, crash reporter does not launch when
user issues kill -SEGV <soffice_process_no>.
Marking issue as New
Comment 4 khirano 2003-07-10 12:40:36 UTC
Hi,

Yes, I am using Japanese Windows98SE and finding that the dbghelp.dll
is missing from /OpenOffice.org1.1/program/ of Sander's build.

My win.ini file will be attached here.

Also I will create attachments:
'ldd crash_report.bin' of Sander's and Martin's on SuSE8.1.

Thanks


Comment 5 khirano 2003-07-10 12:55:20 UTC
Created attachment 7528 [details]
Win.ini file in UTF-8 containing some Japanese texts
Comment 6 khirano 2003-07-10 12:57:40 UTC
Created attachment 7529 [details]
Results of 'ldd crash_report.bin' of the two builds
Comment 7 khirano 2003-07-10 17:51:28 UTC
Created attachment 7543 [details]
"ldd crash_report.bin" results on rh8.  above id=7529 was on SuSE8.1
Comment 8 hennes.rohling 2003-07-11 16:57:38 UTC
@pl: Please take over. 

Crashreporter only comes up when it was dynamically linked against GTK
on that Suse 8.1 system. When GTK is already installed on the system
use a dynamically linked crash reporter.

@khirano:

Ugly looking on Suse 8.1 and Redhat because you installed an english
Office on a japanese locale-> No fix.

Some controls show garbage in Windows 98 crash reporter. This is a
font issue only on CJK versions of Windows 9x. Please submit a
separate issue for this.








Comment 9 khirano 2003-07-12 14:21:10 UTC
I tested the following builds:
-----------------------
1) Build using 28eb61c5daeabb2f489f9793a5cbb97d 
OOo_1.1rc_source.tar.gz with Vine2.1.5, kernel2.4.21, glibc2.1.3,
gcc3.3, jdk1.4.1, gtk+2 etc. (rc1)
2) Build using cws_srx645_ooo11rc2 with Suse8.1, kernel2.4.19,
glibc2.2.5, gcc3.3, jdk1.4.1, gtk+2 etc. (rc2)
3) b6f4aa6da7f29f0ae6516b494c47d762
OOo_1.1rc_030710_LinuxIntel_install_ja.tar.gz (rc_ja)

Summary:
---------
1) rc1
- On SuSE8.1: ErrorReport doesn't come up when soffice crashes.
- On RedHat8: ErrorReport doens't come up when soffice crashes.
2) rc2
- On SuSE8.1: ErrorReport comes up when soffice crashes and looks fine.
- On RedHat8: ErrorReport comes up when soffice crashes and looks
beautiful.
3) rc_ja
- On SuSE8.1: ErrorReport doesn't come up when soffice crashes.
- On RedHat8: ErrorReporr comes up when soffice crashes but looks ugly.

Please refer to:
http://www.transwift.net/ooo/11rc_ErrorReport.html
Comment 10 philipp.lohmann 2003-07-14 11:23:34 UTC
what a mess ...
Comment 11 philipp.lohmann 2003-07-14 14:56:03 UTC
fixed in CWS setupicon
Comment 12 philipp.lohmann 2003-07-14 16:18:10 UTC
fixed in CWS setupicon
Comment 13 uwe.luebbers 2003-07-15 10:11:17 UTC
Hi all,

Sorry, was a little misunderstanding. I think this is a developer 
task and PL agreed. I'll test the little rest (crashreporter still 
working eg.).
Comment 14 Olaf Felka 2003-07-15 10:24:37 UTC
Reassigning
Comment 15 philipp.lohmann 2003-07-15 10:29:35 UTC
.
Comment 16 philipp.lohmann 2003-07-15 10:30:06 UTC
verified in CWS setupicon
Comment 17 philipp.lohmann 2003-07-17 09:44:17 UTC
merged in m13s1, closing