Apache OpenOffice (AOO) Bugzilla – Issue 16186
OpenOffice hangs if network set up improperly
Last modified: 2004-03-22 09:36:43 UTC
I've installed v1.0.2 which is distributed with RedHat 9. Installation is OK only if I choose Network Install (Full instalation throws a "cannot copy libgcc_s.so.1 to program directory" or something like this). After installation I run any component fine (writer,spreadsheet,etc) and don't register OpenOffice. After closing I try to execute the component again (i'll stick to writer) but it just displays the splash screen. On the taskbar it seems that the application will start to run but short after that notification closes, but the splash screen keeps being displayed. I go to console and killall soffice.bin and lpc. Writer never executes again, just hangs on splash screen. I've tried to unset SESSION_MANAGER but that didn't solve it. I've had similar problems with OpenOffice 1.1 Beta 2 and OpenOffice 1.0.3, then I decided to install the version that was included in RedHat9. I'll be glad to post any stacktraces or core dumps, but you'll have to let me know how to do it. Configuration: RedHat 9 Gnome 2.2 OpenOffice 1.0.2 glibc 2.3.2-27.9 JRE 1.4.1_03 kernel 2.4.21
I just rebooted my computer and found out that after rebooting, Writer opens up ok. But just one time. After closing problem remains.
I just found out why it hanged. After rebooting I managed to execute Writer. After executing Writer I closed it and connected to the internet. My internet connection script runs iptables automatically. After connecting to the internet Writer no longer ran. I found that curious so I searched some newsgroups for information about iptables and applications not running because of it. It turns out that my lo interface was being filtered. As soon as I disabled filtering on localhost interface I started Write and it works! You should add some kind of note on the README file, in case this issue is reported frequently, so that users disable iptables filtering on lo interface.
TM->BH: Don´t know, if FL finds it worth to add a comment to the readme to avoid such problems. Nevertheless this one is more a wisch for a feature or an enhancement than a bug within staroffice.
A useful little nugget, if you ask me. This is the kind of thing that would be hard to find in IssueZilla. I'd say it's a bug that OpenOffice does anything that would cause it to hang if the network isn't set up properly. That would be ok for a web browser, but not for a word processor. A similar issue is that starting OpenOffice fires up AOL on Windows if you have dialup networking! This can be a real pain if you don't *want* to go online.
Hello Thorsten, please clarify the possibility with the concerning developer to workaround that freeze.
Problem was caused by "get host by name" - operation and has already been fixed in a more recent build like RC3.
retargeted
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