Issue 15392 - Problem with Scanner
Summary: Problem with Scanner
Status: CLOSED DUPLICATE of issue 5697
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.3
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2003-06-07 16:58 UTC by Unknown
Modified: 2003-09-23 15:29 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2003-06-07 16:58:51 UTC 
Hello OpenOffice-Team,

I have a problem with the word processing program. Every time I insert a graphic
from a scanner the writer crash´s down immediantly after the scanning ends and
the word tool is saving the graphic. I have installed the latest scanning
software from hp. I use a AMD Athlon XP 1800+ and 256 MB Ram. The operating
system is Windows XP Professional + SP1. My scanner is a Hewlett Packard ScanJet
3400C (i use USB). Help me please.
Thank you
Michael
Comment 1 Rainer Bielefeld 2003-06-08 08:44:24 UTC 
I made several tests with an "ALDI-LIFETEC"- scanner on parallel port
without any problems for 1.0.3 german version WIN98SE.
Comment 2 dankegel 2003-07-12 23:27:54 UTC 
I've successfully used a USB scanner on XP with OOo1.1beta2.

I'm going to mark this 'works for me'.  If you find the error
still occuring with OpenOffice 1.1 beta2 or later, please
re-open this issue.   Thanks!
Comment 3 h.ilter 2003-07-23 15:13:13 UTC 
.
Comment 4 alex.thurgood 2003-09-12 18:07:12 UTC 
I'm reopening this issue as the problem also appears in 1.1 RC1 Linux
with a HP G85 scanner.


Alex
Comment 5 dankegel 2003-09-13 16:28:02 UTC 
Hi Alex,
1. can you reproduce with OpenOffice.org1.1.0rc4?
2. Have you sent in a crash log?
3. Can you paste in a bit of the crash log here
(say, the first ten function names and offsets)?
Thanks!
Comment 6 jack.warchold 2003-09-23 15:29:00 UTC 
set as duplicate

*** This issue has been marked as a duplicate of 5697 ***
Comment 7 jack.warchold 2003-09-23 15:29:36 UTC 
duplicate -> closed