Issue 15240 - sudden silent crash ... (how get error message)?
Summary: sudden silent crash ... (how get error message)?
Status: CLOSED DUPLICATE of issue 14119
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 Beta2
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-06-03 13:56 UTC by fkater
Modified: 2013-08-07 14:41 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description fkater 2003-06-03 13:56:44 UTC 
Hi,

only thing I can say up to now: OO crashed 2-3 times over the last week. I had
always opened some OO files simultanously. OO just disappears from screen. When
reopening it then it doesn't even ask me to re-open an un-saved (former)
document (like OO normaly does after a crash). I think I used version 1.02
before and there it didn't happen. I am using fvwm as a window manger and a
gentoo distro.

I am sorry to annouce this issue without beeing able to decribe the precise
circumstances when and how the crash happens. Hope you can help me to track the
error somehow. How do I make OO send me error messages? Does it help starting OO
from an xterm?

Thanks
Comment 1 dankegel 2003-06-04 03:38:26 UTC 
The thing to do is start OpenOffice under gdb from an xterm,
then when the crash happens, give the 'bt' command to get
a stack dump.
See http://www.kegel.com/openoffice/#dump for instructions.
Once you have the stack dump, upload it as an attachment to this issue,
along with some comment about what you were doing at the time of the
crash.
Thanks so much!!
Comment 2 fkater 2003-06-04 10:26:05 UTC 
Sorry if I bother you with secondary issues but I've got some
questions about the bug tracking gdb thing. This is what happens:

(1) I start a script with the following content:
script crash.txt
bin=/opt/OpenOffice.org1.1Beta/program
LD_LIBRARY_PATH=$bin gdb $bin/soffice.bin

(2) It says:
Script started
and exits

(3) I do
gdm
and it leads me to the gdm commandline

(4) I type
run
(or even: run /opt/OpenOffice1.1/program/soffice)

(5) it says:
no executable file specified

How do I make OO run in this gdb environment?
Thank You
Comment 3 dankegel 2003-06-07 06:17:57 UTC 
My fault!  You can't put the 'script crash.txt' in the 
same shell script as gdb, since script starts a subshell.
I've revised my instructions - can you try them again please?  Apologies!
Comment 4 fkater 2003-06-09 21:31:12 UTC 
I'll do that after I'll have finished my finals in June, 23th.
Comment 5 dankegel 2003-06-29 20:23:39 UTC 
How 'bout that stack trace?  Finals are over :-)
Comment 6 fkater 2003-07-07 10:32:21 UTC 
Hi, finals are over, you are right, :-)
since then I had some crashs with OO but in other situations than
described above (without stack dump switched on). But I still try to
catch it and I'll be back here when I've got it. Bye
Comment 7 h.ilter 2003-07-08 14:44:18 UTC 
Prio is changed in cause of Not known dramatic situation to get the crash.
We need a clearly step by step description to be able to reproduce the
crash.
Comment 8 dankegel 2003-07-10 05:16:28 UTC 
I'm going to reinterpret this as a request for a crash logger :-)
That's part of the upcoming 1.1rc1.  Once you're using that,
you'll be able to submit crash logs more easily.
Please use a new issue when you do.
Thanks!

*** This issue has been marked as a duplicate of 14119 ***
Comment 9 h.ilter 2003-07-23 15:13:01 UTC 
.