I have been in contact with hdu. I can log in as hdu (Herbert has 
said he cannot even log in).

Some or all of this issue may revolve around user error (we have 
already found examples of people who were simply entering 
incorrect passwords). We need to replicate these errors.

So we need to make sure that these three users have done all 
they can to fix the problem themselves. Can they log into 
SourceCast? Are their passwords and usernames correct? Do 
they have developer access to the projects they need?


If so, we need the exact natures of the problems. Since this is 
only happening for a very small percentage of people accessing 
the site, my guess is that something they are doing is different.

A transcript of CVS sessions for these folks is necessary, 
including: complete login, checkout and commit transcripts; 
module name and paths, and error message transcripts.

Meantime, we are examining the permissions and user data for 
these accounts. So far, we haven't found anything different about 
them.

Since all three of these accounts are actually present, I am 
changing the summary to better reflect the nature of the problem.

I have now changed all three of these users' passwords and 
successfully logged in, checked out, updated and committed to 
openoffice.org CVS while logged in as each user. (The GSL 
mailing list will show these commits). I have also sent them 
their new passwords - I had to change them in order to do this 
testing.

There is no problem with the accounts. I'm closing the bug.

hdu and pl verified this, I have to ask mib if his problems are 
solved also

also ok for mib

close issue