Issue 1323 - Customized issue writing guidelines are not migrated
Summary: Customized issue writing guidelines are not migrated
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Upgrade (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: 4.0.0
Assignee: lsuarezpotts
QA Contact: issues@www
URL: http://www.openoffice.org/issues/bugw...
Keywords:
Depends on:
Blocks:
 
Reported: 2001-07-25 19:39 UTC by stx123
Modified: 2003-12-06 14:52 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description stx123 2001-07-25 19:39:05 UTC
Customized issue writing guidelines are not migrated. The standard
bugzilla/issuezilla guidelines are linked on the "Enter Issue" page.
The sc-OOo URL for the guidelines is
http://inst/issues/bugwritinghelp.html
For t-OOo the URL is
http://www.openoffice.org/bugs/bug_writing_guidelines.html
There was also a customized text about StarOffice with link to Sun Support.
Comment 1 Unknown 2001-08-06 16:00:22 UTC
This looks to have been resolved with final migration.
Comment 2 stx123 2001-08-06 21:10:11 UTC
No, the original content for Bugzilla from Eli Goldberg is shown, not 
the customized content.
Comment 3 lsuarezpotts 2001-08-06 21:20:23 UTC
I'll look into this.
louis
if the document in question is the one from tigrisc, I can just do a carefully trimmed transplant.
louis
Comment 4 Unknown 2001-08-07 00:01:21 UTC
Assigning to Louis.
Comment 5 lsuarezpotts 2001-08-07 02:09:35 UTC
done. I used the old tigris c document from issues_docs and improved it a little, also adding information about logging in, registering, etc. let me know if more needs to be done.
louis
Comment 6 stx123 2001-08-09 12:05:32 UTC
Looks like you took the wrong document as a basis.
We had a customized version talking about Spreadsheet instead of a
browser.
Please use the version from t-OOo not the general Tigris one.
You'll see that there is no line asking to send feedback to Eli
Goldberg and that there is an mailto: URL at the bottom pointing to
Michael.Bemmer.
Comment 7 lsuarezpotts 2001-08-09 17:43:35 UTC
St:
I am confused here, for the one I worked on and posted *was* from the old tigris 
Ooo version, and *has* Michael Bemmer's mailto at the end. The URL where I posted 
it to is: http://www.openoffice.org/bugs/bug_writing_guidelines.html. The one I 
posted, too, has discussion of a "spreadsheet": 

"Bad: "My spreadsheet crashed when I tried to open a document. I think it contained 
a chart. My computer uses Windows. I think that this is a really bad problem and you 
should fix it now. By the way, your icons really suck. Nobody will use your software if 
you keep those ugly icons. Oh, and my grandmother's has a problem with the word 
processor. Nothing works right, either. Good luck." "

Hope this clears things up. Leaving reopened for you to close.
Louis

Good: "I crashed each time when I opened the attached spreadsheet document 
using the 10.13.00 build on a Win NT 4.0 (Service Pack 5) system. I also rebooted 
into Linux (RedHat 6.2), and reproduced this problem using the 10.13.00 Linux 
build. 
Comment 8 stx123 2001-08-09 17:51:19 UTC
Seems you're commiting to the wrong place.
The URL in the Submit  Form on sc-OOo is
http://www.openoffice.org/issues/bugwritinghelp.html
Just try to enter a new issue, choose a component and then look at the
link
"Enter Issue This page.... See ->Issue writing guidelines<- for help."
Follow the link and you'll see....
Comment 9 lsuarezpotts 2001-08-09 18:36:57 UTC
ah, I see. this is bugwritinghelp (which is specified below): but that is different from 
the bug_writing_guidelines.html, btw. For what it is worth, I think it is endlessly 
confusing and madness incarnate to have multiple identitical (or worse, subtly 
different) documents here and there, referenced from unknown locales. 
I vote to make these all the same document and link to the same document. For 
now, will fix.
-louis
Comment 10 stx123 2001-08-09 18:45:03 UTC
May be Michael would like to share his opinion about the different
documents with us; he is (was) master of documents talking about issue
writing guidelines.
Comment 11 lsuarezpotts 2001-08-09 19:37:43 UTC
Stefan,
I can change the document, but I am curious: where does one come across the link 
that takes one to /issues/bugwritinghelp.html? 
More generally, I do not have access to /issues/, because it is a directory they think I 
might break--:(. I can ask people to change things, but I cannot change things on 
my own. 
Solution:  To rewrite the links in the IZ pages so that they point to static documents *
outside* of /issues/, allowing me (and anyone else with my permissions) to change 
them. I think this is a feasible solution.
This would allow us to streamline the documents, and stamp out bogus cloning.
Meanwhile, I'll ask for the other page to be replaced by /bug_writing_guidelines.html
-louis
Comment 12 stx123 2001-08-09 20:13:37 UTC
You are still lokking for the link to
http://www.openoffice.org/issues/bugwritinghelp.html?
As said:
Just try to enter a new issue, choose a component and then look at the
first text line below the bar and above the form
"Enter Issue This page.... See ->Issue writing guidelines<- for help."
Follow the link and you'll see....

I'm fine with the rewriting, which gives you (and possibly) Michael
Bemmer) the ability to change the content.
I can't remember whether the 2 files at different locations on t-OOo
had different content.
Comment 13 lsuarezpotts 2001-08-09 21:25:41 UTC
Stefan,
I created an issue to resolve this issue immediately; the longer term resolution 
(moving the static html files out of /issues/) will come next.
louis
Comment 14 lsuarezpotts 2001-08-13 22:50:44 UTC
am closing this; it's now a collabnet issue.
Comment 15 stx123 2001-08-13 23:03:37 UTC
From my point of view "it's an collabnet issue"  is no reason to close
the issue.
It's not solved and at least the short term solution (getting the
document to the correct place) should be solved.
May be mentioning the pcn issue # and reassinging to kat is a way to
track this.
Comment 16 lsuarezpotts 2001-08-13 23:14:33 UTC
okay. I guess from *my* point of view I still get iz mail... I'll just keep this alive, but 
then we shoul
d downgrade it

by the way, I am surprised that the above document has not been fixed. I will up the
 
issue number if it has not been fixed by tomorrow. I meant to close it because th
e 
l
arger issue---moving the html files to a place I can fiddle with them--was not 
directly related to fixing the file above, which I assigned to one of our workers to do.
louis
louis
Comment 17 lsuarezpotts 2001-08-22 01:53:40 UTC
I just reminded the engineer in charge of the collabnet analogue of this issue, 5357, that it needs to be cleared.
louis
Comment 18 lsuarezpotts 2001-09-04 06:30:07 UTC
This simple fix has taken on strange proportions. I have 
reminded the engineers of the files in question; also of the more 
permanent solution (to move all html files having to do with 
/issues/ out of that directory). 
louis
Comment 19 lsuarezpotts 2001-10-03 02:17:21 UTC
Once again reminded the engineers of the pressing nature of the issue (and of its seeming simplicity).
It is issue 5357.
-louis
Comment 20 Unknown 2001-11-08 23:13:53 UTC
changing QA contact from bugs@ to issues@
Comment 21 lsuarezpotts 2002-02-01 02:08:04 UTC
this has finally been done. yippee.
louis
Comment 22 stx123 2002-06-01 00:39:29 UTC
.