I need HELP!!! I spent hours working on a Writer doc and OpenOffice crashed, as it does occasionally, and the window for recovery came up. At first, it said that the 2 files were not recoverable and then it said they were recovered. But I think the program closed again and when I opened it again the file wasn't recovered and I had lost ALL OF MY WORK!! I had saved multiple times. I searched and found about Tools-Options-Load/Save/General but the auto-recovery option was turned on already. I also tried Tools-Options-Paths-Backups AND Temporary files but found nada! I tried windows-R to open the Run app and entered %appdata%\OpenOffice\4\user\backup but I had already checked that folder so nada! I tried reading former posts in this forum but couldn't find anything that I hadn't tried or anything that was useful. I am SICK AND TIRED of OpenOffice crashing for no apparent reason and having to stop and recover my work. And sometimes this happens 2-3 times IN A ROW! A note to OpenOffice developers- FIX THE PROBLEM!!! I have reported this problem before and no one knew what to do. OpenOffice is a fine program and has been available for many years. And yet it still screws up. There is no excuse for this! If anybody can help, please let me know. Thanks so much. I'm really pissed.

There is NOTHING wrong with my computer. My computer has NO physical defects (worn harddisk, badly seated RAM and expansion boards, or pinched cables). I have Norton Lifelock which does automatic system scans and the Security, Online Safety, and Performance options are enabled. I do know that I've had other strange issues with OO such as not being able to select multiple non-consecutive rows in Calc and move or delete them. About reproducing the problem, one thing I noticed is that when I was copying and pasting content from the web or other files the crashes occur. In fact, it happened again tonight! I am now using Wordpad when I can to avoid the hassles. I am running OOo 4.1.6 which is NOT obsolete. Sincerely, One Frustrated USER.