Apache OpenOffice (AOO) Bugzilla – Issue 126953
Italics in Verdana inserts blank lines before "(" or ")" & text within disappears
Last modified: 2018-09-17 23:04:19 UTC
Created attachment 85520 [details] Shows original paragraph, then same paragraph after italics formatting When formatting a "Verdana" paragraph to italics, blank lines are added before each occurrence of "(" or ")", and the text within the "()" disappears. See attached document.
New note: I just tested another variation and discovered this only happens if the text is formatted "bold". In other words, a combination of Verdana font, bold formatting, and italic formatting. I tried italicizing an entire bolded paragraph, and the entire paragraph disappeared. If I un-bolded or un-italicized, the text returned.
I cannot confirm this with Windows 7. When I open the attached document both paragraphs are identical except for the italic format. If I select a paragraph and add both old and italic formatting the chords symbols remain and no text disappears. Will a volunteer with Windows 10 please try to confirm.
While testing this on windows 10, I managed to accidentally recreated the bug once, but only once. Subsequent tests have been unsuccessful in recreating the bug, but if I figure out how I did it, I'll post a full detailed report.
Created attachment 85521 [details] Test with changed font size Is this what you are seeing? I managed to do this with the following steps: 1. Download the original file from the report and open it in AOO Writer 2. Highlight and Copy the original paragraph and paste it below the italicized paragraph, making sure the copy looks exactly like the original 3. Highlight the newly pasted text and change the font size to 14 4. while still highlighting the text, press CTRL+I to italicize the text, resulting in the screenshot I attached Version: 4.2.0 AOO420m1(Build:9800) - Rev. 1692551 Specs: OS: Windows 10 64-bit Processor: Intel 17 2600k 3.4 Ghz Graphics Card: Nvidia GTX 770 (2gb VRam) RAM: 8 GB Monitor: Asus 24" Monitor
Comment on attachment 85521 [details] Test with changed font size Yes, your screen shot is exactly what I see in my original document.
Created attachment 85523 [details] Result from applying Theodore's test on Windows 7 I still cannot confirm on Windows 7 with Theodore's latest test. It is beginning to look like this is an issue only with Windows 10. Will you please open the attachment Verdana-Italics-Issue-knmc.odt and see if the third paragraph displays properly.
Created attachment 85524 [details] Result from applying Theodore's test on Windows 7 Corrected attachment showing results of Theodore's tests on Windows 7.
Created attachment 85525 [details] A Screen Snip of how your document appears on my machine I am attaching a "Snipping Tool" capture of how your document appears on my machine. In your document I tried turning italics on/off and the formatting issue did not occur. So I copy-pasted the first paragraph from your document to a new document, and tested the italics issue. I will attach a "snip" of that as well.
Created attachment 85526 [details] Here is the first paragraph copy-pasted to a new document and italicized
Created attachment 85527 [details] Now here is a snip of your "Corrected attachment" Oops, after sending the last two snips I read your 2nd email and attached is a snip of how your "corrected document" appears on my machine... All uppercase, but no extra line returns inserted, and no disappearing text.
(In reply to Gail in Florida from comment #10) > Created attachment 85527 [details] > Now here is a snip of your "Corrected attachment" > > Oops, after sending the last two snips I read your 2nd email and attached is > a snip of how your "corrected document" appears on my machine... All > uppercase, but no extra line returns inserted, and no disappearing text. This screenshot is exactly what i'm getting. Everything looks fine, but all the text is bolded and italicized.
Using Apache 4.1.2 on Windows 10 Pro x64 (latest public update) and a 2560 x 1600 display, I downloaded and opened Keith's Attachment 85524 [details], Verdana-Italics-Issue-knmc.odt. I see exactly what Gail shows in her Attachment 85525 [details] *except* for me, the third paragraph is completely Bold Italic (and 14pt) with nothing missing. It is an exact match for Gail's Attachment 85527 [details]. There are no extra line breaks and there is no missing text. Similarly, when I download Gail's original Attachment 855220, Verdana-Italics-Issue.odt, I see those two paragraphs perfectly with no added lines or missing text. Everything in the second paragraph is in italic and the bold text from the first paragraph is in bold italic. It would seem that whatever the issue is, it is more involved than a difference between Windows 10 and earlier Windows versions. It appears to be a rendering/presentation problem and it does not involve corruption of the document file itself.
(In reply to orcmid from comment #12) > Using Apache 4.1.2 on Windows 10 Pro x64 (latest public update) and a 2560 x > 1600 display, I downloaded and opened Keith's Attachment 85524 [details], > Verdana-Italics-Issue-knmc.odt. I see exactly what Gail shows in her > Attachment 85525 [details] *except* for me, the third paragraph is > completely Bold Italic (and 14pt) with nothing missing. It is an exact > match for Gail's Attachment 85527 [details]. There are no extra line breaks > and there is no missing text. > > Similarly, when I download Gail's original Attachment 855220, > Verdana-Italics-Issue.odt, I see those two paragraphs perfectly with no > added lines or missing text. Everything in the second paragraph is in > italic and the bold text from the first paragraph is in bold italic. > > It would seem that whatever the issue is, it is more involved than a > difference between Windows 10 and earlier Windows versions. It appears to > be a rendering/presentation problem and it does not involve corruption of > the document file itself. Dennis; That is what the 3rd paragraph of that file should look like. Theodore had managed to replicate the original problem by copy and paste the first paragraph at bottom of document then changing the font sie to 14 and applying the bold and italic. That document was my attempt at those steps with Windows 7. I agree that it sounds more like a rendering issue. At this point. Given that Theodore was able to duplicate the original problem I am leaning towards setting this as confirmed. What is the consensus of doing that?
(In reply to Keith N. McKenna from comment #13) > Given that Theodore was able to duplicate the original problem I am leaning > towards setting this as confirmed. What is the consensus of doing that? Seems OK to me.
There being no apparent opposition I am setting this to confirmed.
6/4/2016 - Windows 10 did a major update on my computer last night, and it seems they may have fixed whatever was causing this problem. I've tried re-creating the problem in several documents it has not recurred.
Thanks for your feedback. Due to this I'll close this issue now.
Hello all, I've noticed the same problem also after windows 10 june update. Opening the file attached at that topic, zooming in I can see the text "(A7)" and "(B7)" disappears.
I'm also still seeing this problem. At some zoom levels, the text is fine. At others, some text disappears. I've also reproduced this behavior in other documents without the occurrence of "(" and ")". In those documents, complete lines of text disappear at some zoom levels.
Sorry, I forgot to mention my operating system. I'm using Windows 10 Pro Insider Preview, Build 14372.
(In reply to billp from comment #20) > Sorry, I forgot to mention my operating system. I'm using Windows 10 Pro > Insider Preview, Build 14372. Whoa. So attributing a problem on a pre-release build of Windows 10 to Apache OpenOffice may not be quite fair. While Microsoft is probably very close to release of the Windows 10 Anniversary Edition, and there has been an avalanche of Insider builds recently, we really can't spend too much effort on font-rendering matters that may be a function of non-released Windows builds and not AOO. One thing we need to do is have people be clear when they are using advance versions of releases, whether Windows or AOO. Unfortunately, Microsoft has made it more difficult for an user to determine exactly what the version and update status is for a Windows 10 released version. (I'm also not certain this should have been closed based on one reporter having the problem disappear. For this kind of thing, it could be coincidental. Let's see if others continue to report the issue in one flavor or another.)
I can add that it not happens only on windows 10, but also with windows 8.1. If it can help, I've seen that in these OS the font version (verdana) is different from the 7's one.
Like I said, the problem does not only affect some versions of Windows 10 but any windows version from 8.1. It's possible to reopen the issue?
(In reply to batdie from comment #23) > Like I said, the problem does not only affect some versions of Windows 10 > but any windows version from 8.1. > It's possible to reopen the issue? Yes.
(In reply to orcmid from comment #24) > (In reply to batdie from comment #23) > > Like I said, the problem does not only affect some versions of Windows 10 > > but any windows version from 8.1. > > It's possible to reopen the issue? > Yes. I am re-identifying this as Confirmed. However, we are a long way from having something reproducible. It is going to take something simple and systematically-demonstrable. We also need to deal with the fact that different installations, even on the same platform, present different results. But there is no question there is an issue and multiple individuals have confirmed it.
(In reply to orcmid from comment #21) > (In reply to billp from comment #20) > > Sorry, I forgot to mention my operating system. I'm using Windows 10 Pro > > Insider Preview, Build 14372. > > Whoa. So attributing a problem on a pre-release build of Windows 10 to > Apache OpenOffice may not be quite fair. > > While Microsoft is probably very close to release of the Windows 10 > Anniversary Edition, and there has been an avalanche of Insider builds > recently, we really can't spend too much effort on font-rendering matters > that may be a function of non-released Windows builds and not AOO. It appears that the Windows 10 Anniversary Edition (to be release at the beginning of August) is now feature complete. According to this message, <https://www.thurrott.com/windows/windows-10/72455/microsoft-enters-home-stretch-new-windows-insider-release>, Build 14383 is now available to Windows Insiders. I assume fast ring and possibly the slow ring too. This build is appropriate for testing of AOO operability, since they are only looking for bugs now. The comments on that blog post are important here and also on some other issues about AOO operating with display scaling. UWP is about Universal Windows Platform, and it is for responsive applications that scale from mobile up to large-screen systems. WPF is about Windows Presentation Foundation, and it is about APIs in Windows that I am pretty certain are younger than the Apache OpenOffice code base. This should have nothing to do with the Verdana problem but should be relevant to folks who experience fuzzy fonts in AOO when they exercise diplay scaling.
Despite the request for more information there has been no activity for 2 years. I have tried to reconfirm the issue with the following configuration and could not. Intel (R) Pentium(R) CPU 4405U @2.10GHz, 2112MHz, 2(Core(s) 4 Logical Processors Total Physical Memory 8.00 GB Operating System: Windows 10 Home OS Build 10.0.16299.371 Version 1803 Apache Open Office: AOO415m1(Build:9789) - Rev. 1817496 2017-12-11 17:25 Additional Language Packs: None Given the lack of requested information and the fact that I can not confirm with Windows 10 I am closing this as not reproducible.