Issue 126631 - Check for Updates Summary is Misleading
Summary: Check for Updates Summary is Misleading
Status: CONFIRMED
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: 4.1.1
Hardware: All Windows 10
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-11-05 20:11 UTC by orcmid
Modified: 2017-03-07 12:43 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 4.1.3
Developer Difficulty: ---


Attachments
4.1.1 Update Available dialog after Help | Check for Updates (15.25 KB, image/png)
2015-11-05 20:11 UTC, orcmid
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Description orcmid 2015-11-05 20:11:27 UTC
Created attachment 85110 [details]
4.1.1 Update Available dialog after Help | Check for Updates

Issue 119323 is somewhat related to this issue.

(This may apply to 4.1.2, but it won't appear until there is a later distribution.)

There are a number of problems with this report concerning its usability, at least on Windows.

The "Note: Before downloading ... " about privileges should have a link to a web page that explains what this is about for casual users.  There is a question about how does one check that, too.

The Description line "The automatic download of the update is currently not available." is not useful.  Has there ever been such a provision for Apache OpenOffice?  This line should simply go.  Mentioning a non-existent feature is not giving the user anything that is actionable for them.  

(Does the Tools | Options > OpenOffice > Online Update checkbox for "Download updates automatically" actually function?  [needs separate issue])

The Install button is presumably always greyed out.  The button should go.

After "Click 'Download ..." to download [Apache] OpenOffice 4.1.2 manually from the web site." there might need to be a link for more information about how to do that and how to manually install the software.

The embedded Help for the "Check for Updates" dialog and the linked help from that to "Starting online updates" need work (in addition to there being a Java-required pitfall trap).

This might need a meta-report of tasks.