Issue 125255 - Unexpectedly quits
Summary: Unexpectedly quits
Status: CONFIRMED
Alias: None
Product: Installation
Classification: Application
Component: update notifications (show other issues)
Version: 4.1.0
Hardware: Mac OS X 10.9
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash
Depends on:
Blocks:
 
Reported: 2014-07-15 07:08 UTC by Mark Carney
Modified: 2017-05-20 11:55 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Open Office crash report (53.69 KB, text/plain)
2014-07-15 17:01 UTC, Mark Carney 		no flags Details
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Description Mark Carney 2014-07-15 07:08:32 UTC 
When trying to OpenOffice 4.1.0 after update I get error message that it unexpectedly quits with the following portion in the details box. (there is more but to long to include) unless requested etc.

This happens when it is trying to synchronize shared extensions

Process:         soffice [1985]
Path:            /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:      org.openoffice.script
Version:         4.1.0 (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [164]
Responsible:     soffice [1985]
User ID:         501

Date/Time:       2014-07-15 00:02:33.648 -0700
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  FAD2EFA9-40FF-EB1C-67CE-D884FC141539

Sleep/Wake UUID: 20F00BA1-3122-45E3-8621-FA486CAF1E17

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Comment 1 Ariel Constenla-Haile 2014-07-15 12:34:57 UTC 
(In reply to Mark Carney from comment #0)
> When trying to OpenOffice 4.1.0 after update I get error message that it
> unexpectedly quits with the following portion in the details box. (there is
> more but to long to include) unless requested etc.

Please copy all the text on the Apple crash report, paste it in an empty plain text document (TextEdit.app), save it, and attach it in this bug report.
Comment 2 oooforum (fr) 2014-07-15 14:14:17 UTC 
(In reply to Mark Carney from comment #0)
> When trying to OpenOffice 4.1.0 after update I get error message 
Your update may be corrupt your profile.
Try to reset it.
Comment 3 Mark Carney 2014-07-15 17:01:25 UTC 
Created attachment 83693 [details]
Open Office crash report

This is the full text from the crash report I referenced.
Comment 4 Ariel Constenla-Haile 2014-07-15 17:40:50 UTC 
(In reply to Mark Carney from comment #3)
> Created attachment 83693 [details]
> Open Office crash report

There is a similar report on the Users mailing list: http://markmail.org/message/aqwobzu734d6xnbi

Confirming as per report's evidence.