Apache OpenOffice (AOO) Bugzilla – Issue 118412
Can't view slideshow
Last modified: 2017-05-20 10:06:19 UTC
When I select F5 or View Slideshow in Open Office, the screen appears black and blank. If I drag the mouse around the screen, bit by bit the slide and its contents will begin to appear. It’s like scratching off the gray stuff on a ticket to see the message underneath. I'm not sure about which version I have, but it says 3.3.0 Win_x86_
Created attachment 76790 [details] Sample Presentation Containing Misspellings. Attachment used for testing described in previous comment.
I'm sorry... I attached this document to the incorrect bug.
Unable to reproduce this issue with version OOo-dev 3.4.0 Build 9583, on a Windows XP laptop with the following specs: CPU: Intel Core2 Duo 2.53 GHz Memory: 3 GB of DDR3 RAM Hard Drive: Serial ATA, 320 GB, 5400 RPM, Manufacturer unknown Used the following steps to try and reproduce: 1) Opened Impress from the Start Menu 2) In the wizard, created a new presentation from a template ("Introducing a New Product), using the default configurations 3) Pressed F5, as per original bug report's steps to reproduce. The screen did go black for a few seconds, but then loaded the first slide of the presentation. Proceeding through the slides did not trigger the reported behaviour. As a follow-up, I tried these additional setps: 4) Copied original 7 slides, generating a total of 49 slides. 5) Pressed F5, as per original bug report's steps to reproduce This did not generate the issue reported. 6) In Impress, selected "Slide Show" from the "Slide Show" menu This also did not generate the issue reported. I saved the file (OOo-Impress-Slide show load issue.odp), and closed the window, but not the full application. As a further follow-up test, I tried the following: 7) With the existing presentation open, loaded a Powerpoint presentation originally generated in Powerpoint 2007 (Old-Software Testing Processes.pptx) on the same host machine as is running Impress. This also did not generate the issue reported. Both Impress and Powerpoint files used will be attached shortly.
Created attachment 76813 [details] Impress 3.4.0 - File used to try and reproduce issue
Created attachment 76814 [details] Powerpoint 2007 - File used to try and reproduce error
Unable to reproduce bug I can view the slide show from the provided power points and including a few of my own. 3.4.0 Build: 9582 Following Specs: Windows 7 i5 CPU 750 @ 2.67GHz, 7.99 GB Memory First I followed these steps with the files in the ticket: 1) Opened slide show provided and ran the slide show (Pressed F5). 2) Navigated the slide show by clicking to the end 3) Clicked end of slide show to return Impress 4) Also I re-ran the slide show by using Slide Show->Slide Show 5) Used the arrow keys to navigate to the end. Could not reproduce the bug. I also used one of my own power points on steps 1 through 5. I used a large ppt file I had (2.2MB) with the same test cases. I created a new slide show and ran through the same test cases. I suggest making sure you have the latest build and trying to reproduce the bug.
getting rid of value "enhancement" for field "severity". For enhancement the field "issue type" shall be used.
Bug 118412 -Can't view slide show. My PC: OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 CPU: Intel Core i5 2500k Quad Core processor over-clocked to 4.8Ghz Motherboard: ASRock Z68 Extreme3 Gen3 MB, LGA1155 Intel Z68, 4x DDR3, D-Sub, HDMI, RAM: Corsair 8GB (2x4GB) Open Office 3.4.0 – AOO349 - build; 9590– Rev 1327774 Summary: failure to reproduce bug 118412 I tried seven different tests and used repetition and varied my behaviour to attempt to reproduce bug 118412. Overall, I failed to reproduce the bug, but I did crash Impress if I alternated between Slide view and normal view fast using either the escape or f5 keys. Here are the tests and steps I ran. (Note; ">" represents 'next step') Test A, Steps taken: 1.Start > 2.OpenOffice Org 3.4 > 3.Select "Presentation" > 4.Select "Open Existing Presentation" > 5.Select a ready-made presentation from my document folder*> 6.Select "Create" > 7. Hit F5 Ran this test 10 times. The result was; failure to reproduce the bug. *(see attachment for presentation used) Test B, Steps taken: 1.Start > 2.OpenOffice Org 3.4 > 3.Select "Presentation" > 4.Select "Introducing a new product"> 5.Select "Wine" under "Presentation Backgrounds" > 6.Select "Next" > 7.Select "Next"> 8.Select "Next" > 9.Select "Create" > 10.Select "F5" Repeated this test 10 times changing though the Presentation backgrounds to something different each time,starting from the bottom option 'Wine', to 'White Blue and Lightening' up to 'Noise Paper'. The result was failure to reproduce the bug. Test C, Steps taken: 1.Start > 2.OpenOffice Org 3.4 > 3.Select "Presentation" > 4.Select "Introducing a new product"> 5.Select "White and Blue Background" under "Presentation Backgrounds" > 6.Select "Next" > 7.Select "Next"> 8.Select "Next" > 9.Select "Create" 10. Then I altenated hitting "F5" and "escape" 6 times fast. The result was failure to reproduce the bug, but Impress crashed, see attached error message. Test D, Steps taken: I did a simple retest of Test C, repeating the same steps and crashed Impress again after alternating "F5" and "escape" 19 times. And again failed to reproduce the bug. Test E, Steps taken: I repeated the steps for Test C up to step 9,except I alternated between F5 and 'escape at half the speed I used at step 10, I alternated 50 times then stopped. No crash this time and failure to reproduce the bug. Test F, Steps taken: I repeated the steps for Test C up to step 9. except I clicked on "Slide Show" from the menu instead of pushing the "f5" key at step 10. And alternated between 'escape' and "Slideshow" fast again. Failure to reproduce the bug, but Impress again crashed. Test G, I didn't use the F5 or Escape keys. Steps Taken: 1.Start > 2.OpenOffice Org 3.4 > 3.Select "Presentation" >4.Select "Empty Presentation" > 5.Select "Next" > 6.Select "Next" 7.Select "Create". 8.I clicked on "Slide Show" then clicked twice on the screen to bring it back to normal view. I repeated, alternating between clicking on "Slide Show" and clicking on the screen twice, 40 times. The result was failure to reproduce the bug and no crash. Conjecture; I have no idea why jfowler couldn't view slide show. I'll do some follow up tests on my older computer later this week which runs Windows XP and try the tests above with version OpenOrg 3.4. If I can't replicate the bug, I'll install the 3.3 version that jfowler@rths.k12.il.us originally used, to explore if it's more likely a bug that's specific to the older version. Additional action to take: I've checked the OO Tracker and can't find a similar bug whereas Impress crashes with fast alternation between slide and normal view using F5 and of Escape keys.
Created attachment 78345 [details] Crash error report testing for bug 118412 Crash error report I got when alternating between F5 and Escape, switching between slide and normal view in Impress.
Created attachment 78346 [details] presentation file used file impress file used
I follow Catherine' step described on Build info:AOO3.5_r1384214 and on Win7-64bit ,don't reproduce this bug I also open sample file -- presentation file used.odp and swith between F5 and Escape ,no crash
Can't reproduce on Aoo3.5. Need more infor
Shaun 1/30/13. I got the same problem, however it only happpens the first time I view the slideshow. Everytime afterwards it opens normally.
This Issue requires more information ('needmoreinfo'), but has not been updated within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. You can download Apache OpenOffice 3.4.1 from http://www.openoffice.org/download Please report back the outcome of your testing, so this Issue may be closed or progressed as necessary - otherwise the issue may be Resolved as Invalid in the future.
The content of attachment 76790 [details] has been deleted by Rob Weir <robweir@apache.org> who provided the following reason: attached to wrong issue The token used to delete this attachment was generated at 2013-04-02 14:40:13 EDT.
Has not been reproduced for years, everything ok with server installation of "AOO 4.1.0-dev – English UI / German locale - [AOO410m14(Build:9760) - Rev. 1583418 2014-05-03]" on German WIN7 Home Premium (64bit)", own separate user profile.