Issue 114964 - very poor bug reporting experience
Summary: very poor bug reporting experience
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: Unknown Windows 7
: P3 Trivial (vote)
Target Milestone: ---
Assignee: issues@www
QA Contact: issues@ooo
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-10-06 17:07 UTC by lewg
Modified: 2017-05-20 09:42 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description lewg 2010-10-06 17:07:24 UTC
Correction:  *extremely* poor bug reporting experience 

I've spend over an hour trying to tell you something fairly simple.  All it
should have taken is a couple of sentences and attach a file.  

Instead, I've logged in and registered half a dozen times.  It told me that in
order to report a bug I would have to log in or register.  I logged in with old
information from my notes.  After a couple of pages, it told me that I wasn't
logged in.  At one point it let me register using the same information. At
another point it told me that my user name already existed.  All of a sudden I
was on a page with a very different layout that wanted me to register.  So I did
that again.  

It really seems like the site needs a thorough review.
Comment 1 Frédéric Buclin 2011-03-22 16:39:04 UTC
This bug report can be closed now that OpenOffice upgraded to Bugzilla 3.2.9.
Comment 2 stx123 2011-03-23 16:25:07 UTC
Reset QA Contact to new default
Comment 3 Rob Weir 2013-01-16 01:06:43 UTC
Complaint about obsolete installation/version of Bugzilla.