Issue 11040 - Crash when selecting Insert > Object
Summary: Crash when selecting Insert > Object
Status: CLOSED WONT_FIX
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.2
Hardware: Sun All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: philipp.lohmann
QA Contact: issues@sw
URL:
Keywords: oooqa
: 11252 11691 13815 (view as issue list)
Depends on:
Blocks:
 
Reported: 2003-01-29 12:55 UTC by reinouts
Modified: 2013-08-07 14:40 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
backtrace of segfault (3.26 KB, text/plain)
2003-01-31 16:59 UTC, reinouts
no flags Details

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Description reinouts 2003-01-29 12:55:28 UTC
With the 1.0.2 Solaris/sparc build running on Solaris 8, OOo Writer crashes
every time the Insert > Object submenu is selected. 
I've tried to use gdb for more information, but couldn't generate a backtrace
because I couldn't wrestle away focus from the crashed OOo-app and had to kill
gdb. This output I still got:

Program received signal SIGSEGV, Segmentation fault.
0xf935f5e0 in __1cOGetCommandName6FnMCommandAtoms__pc_ ()
   from /net/public1/packages/OpenOffice.org1.0.2/program/libpl641ss.so
(gdb) Terminated
Comment 1 reinouts 2003-01-31 16:59:37 UTC
Created attachment 4522 [details]
backtrace of segfault
Comment 2 reinouts 2003-01-31 17:01:25 UTC
OK I've managed to get a backtrace now, it's attached to this issue.

All the more frustrating is that I can't reproduce this on other
users' accounts, just on mine, and I can't get my finger behind what's
causing it.
Comment 3 h.ilter 2003-02-07 15:07:05 UTC
Reassigned to MRU
Comment 4 Unknown 2003-02-10 22:37:29 UTC
I can confirm this bug, I see the same issue running OpenOffice 1.0.2
on Solaris 8/SPARC. I have never seen this issue running OO 1.0 in the
same network environment.
Comment 5 Unknown 2003-02-18 14:26:32 UTC
More information on this bug (and a workaround):

Running truss on openoffice and looking for what files that are
accessed when this crash occurs:

truss /tools/openoffice/1.0.2/program/soffice |& egrep -e '^stat'

This results in the following lines at the end:

stat("/usr/users/dnilsson/OpenOffice.org1.0.2/user/config/oreg.ini",
0xFFBEDD70) Err#2 ENOENT
stat("/usr/users/dnilsson/.netscape/plugins/.", 0xFFBEDC34) = 0
stat("/usr/users/dnilsson/.netscape/plugins/..", 0xFFBEDC34) = 0
stat("/usr/users/dnilsson/.netscape/plugins/libflashplayer.so",
0xFFBEDC34) = 0
stat("/usr/users/dnilsson/.netscape/plugins/ShockwaveFlash.class",
0xFFBEDC34) = 0
stat("/tools/openoffice/1.0.2/program/resource/dkt64101.res",
0xFFBEC924) = 0
stat("/tools/openoffice/1.0.2/program/resource/dkt64101.res",
0xFE0463F4) = 0
stat("/usr/users/dnilsson/.netscape/plugins/.", 0xFFBEC7E4) = 0
stat("/usr/users/dnilsson/.netscape/plugins/..", 0xFFBEC7E4) = 0
stat("/usr/users/dnilsson/.netscape/plugins/libflashplayer.so",
0xFFBEC7E4) = 0
stat("/usr/users/dnilsson/.netscape/plugins/ShockwaveFlash.class",
0xFFBEC7E4) = 0
nilsson /local> cat oo_crash | egrep -e '^stat'

So it seems like OpenOffice is trying to load my netscape plugins ???
This seems to be the reason why this crash occurs as well, if I remove
my netscape plugin directory OpenOffice no longer crashes when the
Insert-Object menu is accessed.

I suspect the the ShockwaveFlash.class file might be cause of the
crash, but if I remember correctly that file is supposed to be in the
plugins directory of netscape for ShockWave to work correctly.
Regardless, a used might have anything in this directory so OpenOffice
should probably be more careful when trying to load plugins from a
users browser plugin directory. I'm also not sure why this is
attempted at all ?
Comment 6 reinouts 2003-02-18 15:59:52 UTC
Confirmed, deleting ~/.netscape/plugins solved the problem for me (I
didn't even have ShockwaveFlash.class there, though).
Comment 7 dankegel 2003-05-13 08:42:12 UTC
*** Issue 13815 has been marked as a duplicate of this issue. ***
Comment 8 dankegel 2003-05-13 18:04:50 UTC
dnilsson confirmed this a while ago but didn't mark it
Comment 9 dankegel 2003-05-14 17:54:54 UTC
*** Issue 11252 has been marked as a duplicate of this issue. ***
Comment 10 dankegel 2003-05-15 09:22:43 UTC
*** Issue 11691 has been marked as a duplicate of this issue. ***
Comment 11 michael.ruess 2003-06-11 15:52:25 UTC
MRU->PL: this describes the same as Tracker task #109799. Please
re-assign this issue to QA, when when fixed. Thanks!
Comment 12 philipp.lohmann 2003-07-07 13:59:44 UTC
will fix for an eventual 1.0 update; this does not happen in the
current version.
Comment 13 utomo99 2003-10-29 03:47:45 UTC
Hello, 

I found that this Issue is targetted to 1.0.4. 
Can you please retargetting this issue since 1.0.4 is not planned.
maybe to 1.1.1 ? 

Thanks

Comment 14 utomo99 2003-10-29 04:00:52 UTC
Hello, 

I found that this Issue is targetted to 1.0.4. 
Can you please retargetting this issue since 1.0.4 is not planned.
maybe to 1.1.1 ? 

Thanks
Comment 15 philipp.lohmann 2003-10-29 09:12:15 UTC
This does not happen in 1.1, so i won't retarget it.
Comment 16 philipp.lohmann 2004-03-12 09:37:58 UTC
Looks like there will be no 1.0.4, so wontfix. Fix is in 2.0 with integration of
CWS vcl18
Comment 17 philipp.lohmann 2004-03-12 09:38:20 UTC
closing issue