Apache OpenOffice (AOO) Bugzilla – Issue 10765
Unrecoverable error on startup due to bad hostname
Last modified: 2003-09-08 16:53:51 UTC
On redhat 8.0, for an OpenOffice new install, on startup I get an "unrecoverable error" with the following message displayed to the terminal: Get_local_host: hostname '50.h2-0-0.wash-cust.oss.uswest.net' bad I disconnected the ethernet cable so that the hostname is "localhost.localdomain". When I do this it also aborts, but instead of getting the message above, all that is displayed to the terminal is "Aborted" when the error message OK button is clicked. I ran "strace" on this and have the output. I'll try to attach it to the committed message. Thanks, George
Created attachment 4345 [details] Trace file from "strace" command
A trace file formed from "strace" has been attached. (Due to what appeared to be looping while the error GUI is displayed, the point of failure would not be at the bottom of the file.)
In the program setup.log there were the following six identical errors listed error: RegistryItemAction::Execute() called
Summary and additional Information: I do not believe that the bad hostname and the RegistryItemAction error in the setup.log have anything to do with this problem which continues. I was able to get rid of the first error by disonnecting the ethernet cable, and the second error did not show up in the setup.log file when the install script for unix, rather than setup, was used. The following is additional information: 1) java 1.4.1 is selected for the Java verion. 2) PC with Pentium III running RedHat 8.0 with 256 meg memory. 3) the original OpenOffice directories that came with RedHad in my home directory (.openoffice, .user60.rbd, .sversionrc) were backed up, and "/usr/lib/openoffice" was moved to my home directory so as not to affect the new install. (The install that comes with RedHat does work well, but it doesn't have the class files for API development, and I wanted everyting in local one directory.)
Hi Thorsten, you are investigating in stale mounted devices.
TM->LO: I don´t really know, if this problem might be double to our IBIS problem #106761. Please have a look. Maybe MHU is responsible for taking care of this one. Thanks !
FYI: I got StarOffice 6.0 for linux and it installs on my RedHat 8.0 machine and works flawlessly. (Didn't do anything any different on the install than what I was doing for the OpenOffice install.)
Is there a possibility that intalling OpenOffice and StarOffice could affect vpn? After each install vpn failed and I had to re-install RedHat 8 to get vpn to work again.
I am not able to reproduce this failure here... what kind of vpn are you reffering to? It would be helpful if you could produce a stacktrace from the crashing office, by either starting soffice.bin in gdb or by loading the corefile into gdb and getting a backtrace. Use 'ulimit -c unlimited' in bash before starting soffice in order to have a corefile generated on abort. Then go to your office install directory and do 'gdb program/soffice.bin <your-core-file>'. once gdb has started issue a 'backtrace' command....
QA reports that current builds from openoffice.org will not work correctly with redhat 8.0 due to incompatibilities with glibc version shipped with redhat. Binaries shipped with redhat seem to work reliable but are not in any way checked by OpenOffice/StarOffice QA. Which version are you using?
I attempted to install the most recent version of OpenOffice 1.0.1 that I downloaded from OpenOffice.org on 1/18/2003.
Please use rpms provided by readhat to run openoffice with redhat 8.0 since openoffice.org build don't work with redhat's version of glibc.
*** Issue 8568 has been marked as a duplicate of this issue. ***
this one should be closed
Looks like a RH problem.
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