Apache OpenOffice (AOO) Bugzilla – Issue 105991
OOo breakdown at exporting into pdf file
Last modified: 2010-01-07 23:00:41 UTC
When I try to export an multi-tab-chart from OpenOffice (3.1 / Mac OS X PCC) the application quits/shuts down and no pdf-file ist exported. Usually the exporting status bar (in the bottom) starts to show before the break down. This only happens since about September 2009 - before I never had this error (didn't chance the OOo version since then though). Open Office issues a report from the shut down which is too long to enclose in full here, but which I can send by mail if needed. I desperately need to be able to create pdf-files from multi-tab OpenOffice charts - unfortunately I won't work with the pdf-printer function (only creates the tab currently shown). Please help & thanks so much in advance! Cheers
@andromedea: Please attach a sample file!
Created attachment 65428 [details] OOo multi-tab chart to be converted into muti-page pdf
Created attachment 65429 [details] OpenOffice defect protocol after shutting down while trying to export the pdf
just addes the file I unsuccessfully tried to export into pdf and the defect/mistake protocol OpenOffice issued after one of the breakdowns
I did a PDF export of the complete document with "Ooo 3.1.1 WIN XP DE-multilingual version German UI activated [OOO310m19 (Build 9420)]"! (with reduced quality) and can not confirm the crash problem. MAC specific? Export specific? @andromedea: Pls. read our guidelines on <http://qa.openoffice.org/issue_handling/pre_submission.html> and <http://www.openoffice.org/bugs/bug_writing_guidelines.html>, then contribute a clear step by step instruction containing all observations (error messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the problem, and explain why you believe that your results are unexpected. That means (for example): do not write something like „I am not able to ...“, but „6. left mouse click on … expected: …, color of … changes, … actual: no …., color remains white, no … Please always specify OS and Platform you used for your tests!
Ok - here's the steps leading to the problem: 1. using OpenOffice 3.1 on Mac OS X 10.4.11 on 1 GHz PowerPC G4 (OOo version 3.1.1 ist not available for Mac PPC) 2. Opening OpenOffice and file (see 1st attachment) 3. click "Datei" and "Exportieren als PDF" 4. leave all form entries as they are and click "Exportieren"-button 5. entering the file name and folder for the pdf - activate file type "PDF" and click "Sichern" 6. OpenOffice shows the saving/exporting bar in the bottom of the window for about 5-7 seconds before crashing and showing the "unexpected failure report" pop-up (see 2nd attachment). The same results when trying to export other, similar OpenOffice Calc multi-tab files into PDF
Seems to be MAC specific, still not reproducible
It works with mac OS X 10.5.x on Intel. I will test it with 10.4.x on PPC, then I can say more Add myself to CC
Sorry, I can't Test, my PPC is dead :-(( rbircher -> cloph can you take care on this issue, thanks
duplicate 102378 > This only happens since about September 2009 - before I never had this error > (didn't chance the OOo version since then though). I really doubt that *nothing* changed. Either only trivial documents were exported to PDF before, or the OOo version was different - or OOo's own export wasn't actually used. > using OpenOffice 3.1 on Mac OS X 10.4.11 on 1 GHz PowerPC G4 (OOo version > 3.1.1 ist not available for Mac PPC) Ah, the old myth :-) Of course current OOo is also made available for PPC, it might not have been officially approved (not all native-lang communities do run release tests on PPC builds). You'll find packages for all languages here: http://ooopackages.good-day.net/pub/OpenOffice.org/MacOSX/3.1.1rc2_20090827/ Sum up: Rather severe bug on big-endian systems (that includes Mac PPC) related to font-subsetting (embedding fonts into the PDF file). Fixed already long time ago (3.1.1 doesn't have the bug, 3.2rc doesn't have it either) *** This issue has been marked as a duplicate of 102378 ***
closing duplicate.