104591 – Impress Crashes when connected to a lcd projector

Issue 104591 - Impress Crashes when connected to a lcd projector

Summary: Impress Crashes when connected to a lcd projector

Status:	CLOSED DUPLICATE of issue 109050

Alias:	None

Product:	Impress
Classification:	Application
Component:	viewing (show other issues)
Version:	OOO310m11
Hardware:	PC Windows XP

Importance:	P3 Trivial with 4 votes (vote)
Target Milestone:	---
Assignee:	groucho266
QA Contact:	issues@graphics

URL:
Keywords:	needmoreinfo

Depends on:
Blocks:

Reported:	2009-08-28 17:46 UTC by ahoughton
Modified:	2013-08-07 15:20 UTC (History)
CC List:	1 user (show)

See Also:
Issue Type:	DEFECT
Latest Confirmation in:	---
Developer Difficulty:	---

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Description ahoughton 2009-08-28 17:46:11 UTC

Impress crashes each time I have it open in slide show view and connected to an
LCD projector. When press the toggle on the laptop to mirror the display between
the laptop and the projector Impress crashes and brings up the crash reporter.
This occurs only when Impress is only in the slide show view, if I connect and
toggle the projector first it seems to work. I say seems as the presentation
freezes in the middle of it, like it is about to crash. Modifying the install
did not resolve the issue. Any help would be much appreciated.

Comment 1 wolframgarten 2009-08-31 13:21:34 UTC

Have you send a crash report and which error ID did you receive?

Comment 2 ahoughton 2009-08-31 14:31:39 UTC

Yes. I submitted 2 crash reports and the error id's were r2jtcdc and r8jtcdc.

Comment 3 wolframgarten 2009-08-31 14:37:13 UTC

Thanks for the fast reply.
Reassigned. @cl: anything visible from the stack?

Comment 4 oooforum (fr) 2009-10-21 08:17:59 UTC

Confirmed with a Dell Latitude D531 XP Pro SP3 and a LG DX325 projector

Comment 5 jm-pierre-79 2009-12-16 08:37:50 UTC

*** Issue 104591 has been confirmed by votes. ***

Comment 6 marek_robak 2010-05-28 16:57:08 UTC

The same problem confirmed many times on different Windows XP computers. I use
Impress very often on conferences where there's no possibility to connect the
computer earlier. When you start presentation before connecting to LCD projector
(people shouln't see my program and desktop) - it always crash and people see
how you go throught the crash reporter. It's not a good recomendation for Impress :(

Comment 7 clippka 2010-06-07 15:54:32 UTC

cl->af: sounds duplicate to your laptop crash?

Comment 8 groucho266 2010-06-07 16:29:07 UTC

Yes, this looks like a duplicate of issue 109050.  The stacks look a little
different, but they are not very conclusive, anyway.

*** This issue has been marked as a duplicate of 109050 ***

Comment 9 Mechtilde 2010-06-24 17:01:46 UTC

duplicate -> closed