Apache OpenOffice (AOO) Bugzilla – Issue 102500
Unable to Print Certain Chinese Characters - Characters are Missing
Last modified: 2009-06-10 12:50:27 UTC
When printing Chinese characters, some characters are missed out when printing and the appearance is different from shown on screen, in that some characters appear slightly bolder. Printing via exporting to PDF and then printing to PDF sidesteps this issue. I've attached an example document. In the example, when I print it, the suffix 们 is missing from the printed output, and 我 and 和 are slightly bolder than the other characters. Please see additional data including screenshots, photographs and example documents at Launchpad. https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/365440
Does this happen in a native OOo version (from our site)? Can you sum up a little bit your findings here (bugdoc, screenshot, what you tried with hte fonts...)?
Hi. Essentially, if you open up OpenOffice, start typing Chinese and then press "Print", the document you get will be missing characters. This looks to be (to me at least) because font substitution / glyph fallback is occuring silently. The screenshot shows that the text is in "Nimbus", but when printing, the font which is displayed on screen is being replaced with a Japanese font which doesn't contain the required glyphs, resulting in corrupted postscript and printed output (as shown in the blurry photograph). Although the Postscript file shows the corruption (when the document I printed to a file), this doesn't affect the PDF output. There are example ODT, PDF and photographs attached to the Launchpad bug here, but I will also attach them here. https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/365440 The versions tested are the versions which ship with Ubuntu Jaunty and Intrepid.
Created attachment 62769 [details] Linux Dependencies File
Created attachment 62770 [details] Example Postcript file showing missing characters / corruption
Created attachment 62771 [details] An example document which can be used to triage the character corruption
Created attachment 62772 [details] A (blurry) photograph of the corrupted printout
Created attachment 62773 [details] A screenshot showing the WYSIWYG editor interface
Created attachment 62774 [details] A screenshot of a fresh install of Ubuntu Jaunty (Virtual PC) which has the same problem
It appears that I got the version number wrong, when I've upgraded from v3.0 to v3.1, the problem has been solved: https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/365440 I've changed the version number on this bug, however, if any automated testing is used, then it would be a good idea to include this in the regression testing suite.
Unfortunately we cannot automate printing.
Closed