Apache OpenOffice (AOO) Bugzilla – Issue 10170
Unrecoverable error in: Format | Character | select any Tab
Last modified: 2013-08-07 14:43:45 UTC
1. Installed Ooo 1.0.1 on Windows Terminal Server (Win2k Server+SP2 or Win2k Advanced Server+SP2 or NT4TSE+SP6). 2. Used administrative privilege to install with -net switch. As a user, run a workstation install. 3. Any user (User/Power/Admin.) changing character format gets access denied (see section of DrWtsn32.log below) error when run in a terminal session. No error if run at the Terminal Server console? Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32 Copyright (C) 1985-1999 Microsoft Corp. All rights reserved. Application exception occurred: App: (pid=640) When: 12/17/2002 @ 15:35:46.546 Exception number: c0000005 (access violation)
Created attachment 4077 [details] Dr Watson Log file
Can't reproduce in any version.
Ah . . . Which client protocol were you using? I have now found that the ICA (6.2) protocol works but RDP (5.0 and 5.1) does not? I appriciate that this may not now be an OOo issue. But . . . . can you offer any thoughts?
Same issue on Windows 2000 Terminal Server SP2 / Citrix Metaframe 1.8 with OOO 1.0.1 (with both RDP and ICA protocol). I can't reproduce on Windows XP / OOO 1.0.0 But I'm not sure it is Terminal Server related since it is very similar to issue 5520.
JA->JSK: could you have a look at this ?
Does this problem still exist in the latest release of OOo ( 1.0.3.1 )
hmm. would have been helpful to change the owner to me, folks ;) I will have a look as soon as i do the next Citrix-session. owner to me.
prgmgr@openoffice.org asks: "Does this problem still exist in the latest release of OOo ( 1.0.3.1 )"? Answer: Yes - for me anyway.
I just had a look at this but i am unable to reproduce it. I am using the rdp protocol with the office running as normal user. Tests from some tima ego didn't have such problems either. There must be something special to your configuration somehow. I can image something like that might happen if you have two instances of the office opened or are using the quickstart-feature. Can you please check this?
"There must be something special to your configuration somehow. I can image something like that might happen if you have two instances of the office opened or are using the quickstart-feature. Can you please check this?" No I am not using the QuickStart. And no, there are no other instances of Office running. Additional information not logged so far: 1)DrWatson reports an “Exception number: c0000005 (access violation)” 2)Fault noted in Writer and HTML Editor 3)Fault NOT seen in Impress and Draw
Please try using the latest OOo 1.1 Rc5, Your version already old enough, and many bug fixes since your version and 1.1 RC5. If the problem still happend in 1.1 RC5 please report back
I remember that we had similar problems back when we started with Citrix and OOo. But these problems were related to the office running with enabled Quickstarter. Did you try to disable it? The crash indicates that two different users are somehow sharing one configuration. However, i will ask a developer to have a look at the drwatson-file. Reassigning to TRA In case this is an issue, i've set the target to 1.1.1
Hi, the DRWatson output is nearly useless to me as it doesn't show in which library the crash happens. Just some ordinal numbers are given but finding the culprit based on this rare informations is more like guessing. My advice is to test it with the latest OOo version in case the problem still exist the new crash reporter should be of much more help in locating the problem. Kind Regards, Tino
Can you still reproduce this (w/o quickstarter)?
Sorry to take so long to reply. Been testing OOo1.1 as requested. Well done guy's it works a treat. Thanks for your help. Martin R.
close issue.