Issue 100390 - Bullets appear in Writer on screen, but not in printed or PDF export output
Summary: Bullets appear in Writer on screen, but not in printed or PDF export output
Status: CONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: OOo 3.0.1
Hardware: PC Unix, all
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on: 100591 100603
Blocks:
  Show dependency tree
 
Reported: 2009-03-20 06:05 UTC by sss01
Modified: 2017-05-20 11:33 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Simple test file with bullets that show on screen (7.63 KB, application/vnd.oasis.opendocument.text)
2009-03-20 15:22 UTC, sss01
no flags Details
The PDF export output of the Writer file that has bullets on screen. (146.41 KB, application/pdf)
2009-03-20 15:24 UTC, sss01
no flags Details
Created with suse and OOo301 (114.86 KB, application/pdf)
2009-03-20 16:14 UTC, h.ilter
no flags Details
Test file with graphical bullets that appear on screen and in PDF output (8.05 KB, application/vnd.oasis.opendocument.text)
2009-03-20 16:51 UTC, sss01
no flags Details
PDF output of test file with graphical bullets. (148.67 KB, application/pdf)
2009-03-20 16:51 UTC, sss01
no flags Details
Screenshot of adding bullets to text in file with non-graphical bullets. Note missing bullets in all but the upper left sub-window. (101.84 KB, image/png)
2009-03-20 16:53 UTC, sss01
no flags Details

Note You need to log in before you can comment on or make changes to this issue.
Description sss01 2009-03-20 06:05:25 UTC
I have been working on a curriculum vitae (CV) to apply for a professor position
at a small college. I started the CV in version 2.4. When the updates to 3.0 and
3.0.1 came out, I updated to those. After the updates I continued to work on the
CV. When I printed it out to have someone proofread it, we discovered the
bullets were missing from the beginnings of the lines, making it very difficult
to read.

I created a new file of three lines and selected Format -> Bullets and Numbering
... to add bullets. I noticed that only the top left box in the window had any
bullets visible (though clicking on the other boxes would show names of
bullets). I clicked on the top left box and had bullets inserted on screen. I
clicked on PDF export and looked at the PDF file. It had no bullets.

Fortunately, I had a tarball of version 2.4, so I uninstalled 3.0.1 and
installed 2.4. It worked on both my CV file and the new test file.
Comment 1 eric.savary 2009-03-20 14:28:46 UTC
Not reproducible in OOo 3.1 on Windows.

@HI: please have a look on Linux with 3.0.1
Comment 2 h.ilter 2009-03-20 14:44:28 UTC
Please provide a sample to evaluate. Thanks.
Comment 3 sss01 2009-03-20 15:22:49 UTC
Created attachment 61074 [details]
Simple test file with bullets that show on screen
Comment 4 sss01 2009-03-20 15:24:02 UTC
Created attachment 61075 [details]
The PDF export output of the Writer file that has bullets on screen.
Comment 5 sss01 2009-03-20 15:25:24 UTC
Here are a Writer file with bullets that show on screen and its PDF export
output that doesn't have them.
Comment 6 h.ilter 2009-03-20 16:13:29 UTC
Ok, it seems not to be easy to catch it.
I'll provide my version with suse and OOo301
How look likes your PDF-Export options settings?
Comment 7 h.ilter 2009-03-20 16:14:56 UTC
Created attachment 61077 [details]
Created with suse and OOo301
Comment 8 sss01 2009-03-20 16:49:57 UTC
For the ignorant and uninformed, where are the PDF-Export options settings
located? I looked through all of the pages in Tools -> Options... but found nothing.

BTW, the printout on paper looks like the PDF export, so I would guess it's not
the PDF export settings.

I also created another test file; this one with graphic bullets. Its PDF export
has the graphical bullets. I'll attach both files.
Comment 9 sss01 2009-03-20 16:51:00 UTC
Created attachment 61078 [details]
Test file with graphical bullets that appear on screen and in PDF output
Comment 10 sss01 2009-03-20 16:51:49 UTC
Created attachment 61079 [details]
PDF output of test file with graphical bullets.
Comment 11 sss01 2009-03-20 16:53:14 UTC
Created attachment 61080 [details]
Screenshot of adding bullets to text in file with non-graphical bullets. Note missing bullets in all but the upper left sub-window.
Comment 12 eric.savary 2009-03-20 17:02:15 UTC
@sss01: FYI: HI meant the export settings you get while doing "File - Export as
PDF".

But looking at your screenshot, it may be a font problem related to OOo on your
specific system.

Please detail which exact Linux version (Redhat I see ;) ) you have.
Make sure to use the 3.0.1 or better, the dev 3.1 to report here. Not the 2.4.1.

@HDU: does the screenshot + problem description inspire you any comment? ;)
Comment 13 sss01 2009-03-20 17:19:29 UTC
> @sss01: FYI: HI meant the export settings you get while doing "File - Export
as PDF".

Aha! I've just been clicking the toolbar button.

The screenshot is of 3.0.1; things look proper when I have 2.4.1 installed.
(BTW, I do an rpm -e of all the installed RPM files before I install the other
version.)

I'm running Fedora Core 4 Linux on a dual Athlon MP2400+ system with 2 GB of RAM.

[craig]$ uname -a
Linux mccluskey.linux 2.6.17-1.2142_FC4smp #1 SMP Tue Jul 11 22:57:02 EDT 2006
i686 athlon i386 GNU/Linux

[craig]$ uptime
 10:15:50 up 49 days, 10:56,  6 users,  load average: 0.29, 0.39, 1.52
Comment 14 hdu@apache.org 2009-03-23 09:34:08 UTC
@pl: the bullet symbols are exported into the PDF as ZapfDingbats <095>, but the PDF doesn't embed 
that font

@sss01: do you happen to know why the bullets used ZapfDingbats instead of the more common 
OpenSymbol font? Is the ZapfDingbats font on that system ok?
Comment 15 philipp.lohmann 2009-03-23 10:55:36 UTC
ZapfDingbats is one of the 14 PDF builtin fonts, so it shouldn't be embedded.
Comment 16 sss01 2009-03-23 14:09:08 UTC
> @sss01: do you happen to know why the bullets used ZapfDingbats instead of the
> more common OpenSymbol font? Is the ZapfDingbats font on that system ok?

No, I do not know why ZapfDingbats was used instead of OpenSymbol.

I do know that if I have 2.4.1 installed, it works correctly. If I then remove
2.4.1 (changing nothing else) and install 3.0.1, it does not work correctly.
Comment 17 hdu@apache.org 2009-03-23 16:57:33 UTC
Another question: what kind of linux system is that? Is it a rather old one (with fontconfig<2.4)?
Does setting the environment variable SAL_DISABLE_FC_SUBST help? If yes, then registering the application 
specific font OpenSymbol failed. Just copy the opens.ttf from the OOo installation into a global system 
folder (e.g. /usr/share/fonts/).
Comment 18 hdu@apache.org 2009-03-26 15:28:51 UTC
The problem can be reproduced if the OpenSymbol font is not available to OOo, i.e. it is removed from the 
OOo install set and fc-list does not find an instance anywhere else. The other possible way is that the 
libfontconfig is too old to properly deal with application-specific fonts and the font is not installed system 
wide.

The bullet U+2022 gets converted to the PDF builtin's ZapfDingsbats 0267 code point and that is wrong.
Comment 19 Marcus 2017-05-20 11:33:19 UTC
Reset assigne to the default "issues@openoffice.apache.org".