Issue 9806

Summary:

opening .doc files OO dies

Product:

Writer

Reporter:

ddaniels <ddaniels>

Component:

code

Assignee:

michael.ruess

Status:

CLOSED DUPLICATE

QA Contact:

issues@sw <issues>

Severity:

Trivial

Priority:

CC:

issues, oooqa

Version:

OOo 1.0.1

Keywords:

oooqa

Target Milestone:

---

Hardware:

OS:

Linux, all

Issue Type:

DEFECT

Latest Confirmation in:

---

Developer Difficulty:

---

Attachments:

Description	Flags
this error occured after trying to open a .sxw file	none
OO opened .sxw / gives error/ then dies	none
this is one of the docs that crashed my sys	none

Description ddaniels 2002-12-04 04:10:15 UTC

I've got .doc files created by OO, I'm pretty sure the 1.0 incarnation. Trying
to open these .doc files with 1.0.1 totally fails. Office just quits, no
complaints, just disappears. 

It happens everytime I try to open a .doc file.

I tried opening .doc through ctrl + o= it dies
I tried opening .doc through selecting it in the directory and then clicking
enter...OO opens then immediately shuts down. 

I wouldn't  think much of it but I know this document was created by OO not more
than 4~5 months ago.

Comment 1 ddaniels 2002-12-04 04:13:22 UTC

Created attachment 3886 [details]
this error occured after trying to open a .sxw file

Comment 2 ddaniels 2002-12-04 04:15:48 UTC

Not to be thwarted by a little .doc bug I immediately went on to try
and open a .sxw file created 29july02 (i mention this becuase I'm
pretty sure I've stayed current on the revs. of OO).
OO complained about an irrecoverable error and then died. please see
screen grab.

Comment 3 ddaniels 2002-12-04 04:18:09 UTC

Tried again with the same document. This time the document was
displayed and then the error message came up...Progress!

Comment 4 ddaniels 2002-12-04 04:19:50 UTC

Created attachment 3887 [details]
OO opened .sxw / gives error/ then dies

Comment 5 prgmgr 2002-12-04 04:56:51 UTC

Thank you for using and supporting OOo.

Please attach the files which crash OOo on your system.

It is also advisable to install OOo using a package format maintained 
by your distribution if available.  For example, with Debian use the 
OOo provided in Debian's package format.

Comment 6 ddaniels 2002-12-04 05:00:28 UTC

Created attachment 3888 [details]
this is one of the docs that crashed my sys

Comment 7 ddaniels 2002-12-04 05:06:15 UTC

I should note that if I ignore the error message with the .sxw files I
can continue working. If I click OK then OO quits immediately. Related
to the .doc? I think so but I may be wrong.
RH8 is my sys.thanks

Comment 8 h.ilter 2002-12-04 09:59:19 UTC

Reassigned to MRU

Comment 9 prgmgr 2002-12-04 16:53:34 UTC

Dennis, thank for the update.

Unable to duplicate on RH 8.0, RH OOo 1.0.1.
Unable to duplicate on RH 8.0, OOo 643c.

Make sure you have installed OOo 1.0.1 using the RPMs supplied by RH.

Comment 10 prgmgr 2002-12-04 19:18:07 UTC

It's most likely how OOo was installed.

*** This issue has been marked as a duplicate of 9805 ***

Comment 11 michael.ruess 2002-12-12 12:31:28 UTC

Closed, because issue is related to #9805.