Issue 9470

Summary:

Writer 1.0.1 and 643 Crashes on opening .doc type document

Product:

Writer

Reporter:

Unknown <non-migrated>

Component:

code

Assignee:

michael.ruess

Status:

CLOSED FIXED

QA Contact:

issues@sw <issues>

Severity:

Trivial

Priority:

CC:

issues

Version:

OOo 1.0.1

Keywords:

oooqa

Target Milestone:

---

Hardware:

OS:

Windows XP

Issue Type:

DEFECT

Latest Confirmation in:

---

Developer Difficulty:

---

Issue Depends on:

Issue Blocks:

14053

Attachments:

Description	Flags
Document that reproduces Writer hangs on opening.	none
Stack dump of this problem in OOo1.1beta	none

Description Unknown 2002-11-23 14:22:12 UTC

OpeneOffice 1.0.1 and 643 crash blanking graphics and requiring manual forced
close of app when opening a specific document, originally written on M$Word. 

Document can be supplied.

Fault is reproducible across several different machines, common factors (all
tested and reliably reproducible) are:

Windows XP Professional Service pack 1 build 2002, OpenOffice 1.0.1 or 643 with
or without Java support installed.

The document functions perfectly across WordPad, and M$ Word 97 thru XP.
Will test on Linux (Debian 3.0) builds ASAP

Appears to read the file (the blue bar at the lower edge of screen moves) and
then hangs with no graphics apart from application frame visible. (can
screenshot if required)

M$ Error signature:
szAppName : soffice.exe     szAppVer : 6.0.8362.500     szModName : sw643mi.dll
szModVer : 6.0.8362.500     offset : 000ecae7 

Possible non standard document?


User-agent Data:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021029
Phoenix/0.4 RPT-HTTPClient/0.3-2

Comment 1 Unknown 2002-11-23 14:23:48 UTC

Created attachment 3716 [details]
Document that reproduces Writer hangs on opening.

Comment 2 Unknown 2002-12-01 01:34:39 UTC

Replicated on my windows xp, using OpenOffice643 Writer. I saved the 
file attached as a MS Word document. Then tried to open it with 
Writer643. It took me about 10 minutes and still an empty page. And 
I couldnÂ’t close it. When I rebooted my computer and repeated these 
steps, the same thing happened. 
Could you provide some of other files that can cause the same bug? 
Thanks.

Comment 3 dankegel 2003-05-02 05:08:04 UTC

Created attachment 6002 [details]
Stack dump of this problem in OOo1.1beta

Comment 4 ingenstans 2003-05-07 15:38:15 UTC

Crashes 644_m11 on Windows 2k, too.

Comment 5 caolanm 2003-05-07 16:28:02 UTC

cmc->mru: This doesn't crash/hang for me with my m13s1 under windows.
It does pause for a second during pagination but continues ok. With
two columns and one table spanning the two and the original report of
a hang I'd suspect layout problems with complex sections. Perhaps
fixed already by layout.

Comment 6 khendricks 2003-05-07 17:47:09 UTC

Hi, 
 
To confirm, I can see  NO problems loading gameprint.doc under yesterday's build from 
cws_srx644_ooo11beta2 so perhaps this is now fixed. 
 
I am testing with Linux PPC if that matters. 
 
We should verify this with the upcoming release builds and then close this as fixed if this 
works under x86 Linux and Solaris. 
 
My 2 cents, 
 
Kevin

Comment 7 michael.ruess 2003-05-20 15:14:49 UTC

Yes, I could replicate the crash with OO 1.1 Beta. But for 1.1 Beta2
it is already fixed.

Comment 8 thorsten.ziehm 2003-05-20 16:12:22 UTC

This task is fixed or worked in OOo 1.1 beta2.

Comment 9 thorsten.ziehm 2003-05-20 16:28:41 UTC

closed ...