Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | WINXP SP1: Installation corrupted, unable to run any OOo components, setup also troubling | ||||||||
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Product: | Installation | Reporter: | thedude <dudido> | ||||||
Component: | ui | Assignee: | thedude <dudido> | ||||||
Status: | CLOSED FIXED | QA Contact: | issues@installation <issues> | ||||||
Severity: | Trivial | ||||||||
Priority: | P3 | CC: | issues, olaf-openoffice, oooqa | ||||||
Version: | OOo 1.0.1 | Keywords: | oooqa | ||||||
Target Milestone: | --- | ||||||||
Hardware: | PC | ||||||||
OS: | Windows XP | ||||||||
Issue Type: | DEFECT | Latest Confirmation in: | --- | ||||||
Developer Difficulty: | --- | ||||||||
Attachments: |
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Description
thedude
2002-11-16 17:01:53 UTC
Created attachment 3618 [details]
Dr. Watson error log from the OOo setup.exe application.
Created attachment 3619 [details]
Dr. Watson error log of the OOo soffice.exe
Thank you for using and supporting OOo. Are you performing a multi-user setup followed by a workstation setup? I know I've seen this issue in IZ before but I cannot find it. I think SP1 fixes something with the Java component. If possible uninstall the MS Java component and OOo, install Java from java.sun.com and reinstall OOo. Then again, I could be dreaming. Hi DUDE, are you installingand using OOo 1.0.1 with different user account? On my XP -Box OOo is running fine ( also english XP and german OOo). It might help if you give me a step-by-step description. Hello prgmgr, > Thank you for using and supporting OOo. Thank you for being part of such a lovely piece of open source software and supporting me. > Are you performing a multi-user setup followed by a workstation setup? Please precise your question about that multi-user setup stuff. I have a basic installation, one machine, no network installation or boot. > I know I've seen this issue in IZ before but I cannot find it. I don't know what you are reffering to as IZ ? > I think SP1 fixes something with the Java component. If possible > uninstall the MS Java component and OOo, install Java from > java.sun.com and reinstall OOo. AFAIK the Virtual Machine, MS's java engine, cannot be deinstalled. anyways i would rather not deinstall. i have the latest java installed straight from java.sun.com (1.4.1_01). > Then again, I could be dreaming. ?!? :-) I only have one account on my XP OS running ( exept of standard admin logons and stuff.. ). i have tried to be as precise as i can in the issue description, so if you need any further information please precisly state what you need and i will see if i can give it to you. Have you tried to remove OOo and reinstalled? Delete destination folder C:\Program Files\OpenOffice.org1.0.1\ and sversion.ini and retry. C:\Program Files\OpenOffice.org1.0.1\Please try a destination without blanks in path, maybe that might help. BTW: The different installation modes are described in the setup guide.pdf or you can find it on the web pages of OOo. I installed OOo the common way and not as Network Installation for all users (setup.exe /net). I reinstalled to C:\1\2\ but experienced the same issues again (Corrupted Install, Setup crashin tryin to repair, unable to uninstall). can you please try to download 1.1 Rc4 please. I think we can close this 1.0.1 is very old I think we can close this, because not enough information, and very old without any activity The Issue you raised has been marked as 'Resolved' and not updated within the last 1 year+. I am therefore setting this issue to 'Verified' as the first step towards Closing it. If you feel this is incorrect, please re-open the issue and add any comments. Many thanks, Andrew Cleaning-up and Closing old Issues ~ The Grand Bug Squash, pre v3 ~ http://marketing.openoffice.org/3.0/announcementbeta.html As per previous posting: Verified -> Closed. A Closed Issue is a Happy Issue (TM). Regards, Andrew |