Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | Writer crashes GDI on a multimon Win2k | ||
---|---|---|---|
Product: | Writer | Reporter: | filofel <pauphelle> |
Component: | ui | Assignee: | stefan.baltzer |
Status: | CLOSED FIXED | QA Contact: | issues@sw <issues> |
Severity: | Trivial | ||
Priority: | P3 | CC: | issues, oooqa |
Version: | OOo 1.0.0 | Keywords: | oooqa |
Target Milestone: | --- | ||
Hardware: | PC | ||
OS: | Windows 2000 | ||
Issue Type: | DEFECT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
filofel
2002-07-18 13:21:31 UTC
Erratum / addendum: The primary screen is the one on the RIGHT, and quite logically, the secondary screen is the one on the LEFT. Philippe, thank you for using and supporting OOo. One problem per issue please. In regards to the menu issue you mentioned, please see issue 3428. Does this problem still exist with the latest version of OOo? Yes, I had it just the same using the French version of 1.0.1 Sorry for the other (menu on dual-headed) issue. I just mentionned it because I thought it could be related somehow, but I swear I won't do that again 8-) It sure could help if the "application error" dialog box that OpenOffice opens before dying could be associated with things like a stack trace, a snapshot dump or something. But since OOo actually internally traps its own error at about the time it garbles the GDI, I can't even get a DrWatson or some equivalent. If there is anything I can do to help you track the problem, just tell me, and I'll do my best. Thanks for your help and great work! /Ph. If possible check to see if this problem still exists in developer build 643. You may also want to ensure you have the latest drivers for your video card and multi-head display system. The Matrox driver version is 5.84.23.0, which until 23Sep02 was the latest and greatest non-beta version.. But I did have the problem just the same with previous versions. I will 1) update my driver to the brand new "latest", i.e. 5.86.032. 2) Download developer build 643, install it, check, and keep you posted. Just a quick note Philippe. Developer builds are unstable and meant for testing only. Sure, but since using my current setup, the regular build crashes my station within less than 20 minutes, I'm not sure the developer build can be much more unstable that this! I installed the OOo 1.0.3 US version, and I have been using it for several hours on each of the two strictly identical machines that were having the problem. The GDI crash hasn't occured a single time. Looks real good to me, since with previous releases, I would never run more than 20 minutes without a crash. So I would tend to think that you have somehow swated this one! For the record: - In the end, I didn't change the Matrox driver, still using 5.84.23.0 - But I did find out that the Matrox G450 (as well as other Gxx series) have a firmware BIOS, and I did upgrade the firmware from its original 1.6 to the latest greatest 2.x. I doubt that this was it that killed the problem, but I wanted it to be recorded, just in case... Thanks to the whole for your great work. I can't wait to put my hands on 1.1! This task is fixed or worked in OOo 1.1 beta2. closed ... |