Issue 66000 - Mailing lists still have problems with some mail domain
Summary: Mailing lists still have problems with some mail domain
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Mailing lists (show other issues)
Version: current
Hardware: All All
: P2 Trivial (vote)
Target Milestone: ---
Assignee: davide
QA Contact: issues@www
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2006-06-01 09:52 UTC by davide
Modified: 2008-05-18 00:03 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description davide 2006-06-01 09:52:20 UTC
Hi,

We have still problems on our mailing list. People continue referring me that
they can't contact me at my address ddozza@openoffice.org.
Moreover I can't moderate message because I still receive a "Delivery Status
Notification" when I approve some (not all) messages.

It seems like fastwebnet.it is black listed, but it shouldn't.

---------------------------------------------------------------

- These recipients of your message have been processed by the mail server:
management-accept-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org;
Failed; 5.1.2 (bad destination system address)

    Remote MTA cylon1.sjc.collab.net: network error


 - SMTP protocol diagnostic: 554 cylon1.sjc.collab.net

Reporting-MTA: dns; aa002msg.fastwebnet.it
Received-from-MTA: dns; ms004msg.fastwebnet.it (10.31.40.142)
Arrival-Date: Thu, 1 Jun 2006 10:32:47 +0200

Final-Recipient: rfc822;
management-accept-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org
Action: Failed
Status: 5.1.2 (bad destination system address)
Remote-MTA: dns; cylon1.sjc.collab.net
Subject: Re: MODERATE for management@it.openoffice.orgFrom: Davide Dozza
<davide@flossconsulting.it>Date: Thu, 01 Jun 2006 10:30:16 +0200To:
management-accept-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org

********* *BEGIN ENCRYPTED or SIGNED PART* *********

management-reject-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org
wrote:
> > The enclosed message was submitted to the management@it.openoffice.org
> > mailing list. If you'd like to approve it for distribution to all
> > the subscribers, please e-mail:
> >
> >    management-accept-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org
> >
> > Usually, this happens when you just hit the "reply" button. You can
> > check the address to make sure that it starts with
> > "management-accept". If this does not work, simply copy the
> > address and paste it into the "To:" field of a new message.
> >
> > To reject the post and cause it to be returned to the
> > sender, please send a message to:
> >
> >    management-reject-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org
> >
> > Usually, it is easiest to hit the "reply-to-all" button, and then
> > remove all the addresses except the one starting with
> > "management-reject".
> >
> > You do not need to copy the post in your response to accept or
> > reject it. If you wish to send a comment to the sender of a rejected
> > post, please include it between two marker lines starting with three
> > percent signs ('%'):
> >
> > %%% Start comment
> > %%% End comment
> >
> > Thank you for your help!
> >
> > --- Enclosed, please find the posted message.
> >
> >
> >
> > ------------------------------------------------------------------------
Comment 1 lsuarezpotts 2006-06-01 16:30:20 UTC
reassigning to support.

Support, would you be able to look into this?

thanks
Louis
Comment 2 davide 2006-06-04 18:06:53 UTC
Other people partecipating to the ML report the same problem.

I change priority to 2

Davide
 
Comment 3 Unknown 2006-06-06 01:56:40 UTC
I will check this issue.

Regards,
Karthik
Support Operations
Comment 4 Unknown 2006-06-06 03:28:35 UTC
updating status whitaboard.

Regards,
Karthik
Support Operations
Comment 5 Unknown 2006-06-06 03:47:31 UTC
I am working with my engineers to check the problem,will get back to you at the
earliest.


Regards,
Karthik
Support Operations
Comment 6 Unknown 2006-06-06 17:35:27 UTC
Hi
     fastwebnet.it is on the whitelist for Oo (ie. mails sent from tht domain
are not
spam). On the header below i see 
<<snip 
management-accept-1149022781.4962.abbjfccichkmnaplejhk@it.openoffice.org;
Failed; 5.1.2 (bad destination system address)

    Remote MTA cylon1.sjc.collab.net: network error
snip>> this may be due to the source not resolving cylon1.sjc.collab.net, things
look fine from our end.


Regards,
Karthik
Support Operations
Comment 7 stx123 2006-06-07 21:53:44 UTC
Hi Davide, the only way to track down the problem is to have the full header of
the rejected messages. At least that helped with a similar issue. Please let
people who's messages reproducibly don't make it to the site cc the address
 mailtest at ooo.services.openoffice.org
Comment 8 Unknown 2006-06-19 20:03:50 UTC
Hi Davide,do you have any comments on this issue?

Regards,
Karthik
Support Operations
Comment 9 Unknown 2006-07-05 20:57:47 UTC
Hi
       Do we have any updates in this issue.....?

Thanks,
Karthik
Support Operations
Comment 10 stx123 2006-08-30 10:03:45 UTC
Without help we are not able to track down the problem.
Feel free to reopen as soon the address mailtest at ooo.services.openoffice.org
received a copy of the bounced message.
Comment 11 ace_dent 2008-05-17 21:58:32 UTC
The Issue you raised has been marked as 'Resolved' and not updated within the
last 1 year+. I am therefore setting this issue to 'Verified' as the first step
towards Closing it. If you feel this is incorrect, please re-open the issue and
add any comments.

Many thanks,
Andrew
 
Cleaning-up and Closing old Issues
~ The Grand Bug Squash, pre v3 ~
http://marketing.openoffice.org/3.0/announcementbeta.html
Comment 12 ace_dent 2008-05-18 00:03:25 UTC
As per previous posting: Verified -> Closed.
A Closed Issue is a Happy Issue (TM).

Regards,
Andrew