Issue 9942

Summary: Cannot install after download on Win ME - 512M ram, 20 g disk free
Product: Installation Reporter: leont <lt.it.material>
Component: codeAssignee: Olaf Felka <olaf-openoffice>
Status: CLOSED IRREPRODUCIBLE QA Contact: issues@installation <issues>
Severity: Trivial    
Priority: P3 CC: issues
Version: OOo 1.0.1   
Target Milestone: ---   
Hardware: PC   
OS: Windows ME   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Dr. Watson extended log of the issue at hand none

Description leont 2002-12-09 04:12:10 UTC 
Downloaded file:
OOo_1.0.1_Win32Intel_install.zip
size = 50.5 MB (53,019,280 bytes)
size on disk = 50.5 MB (53,051,392 bytes)
created = Wednesday, December 04, 2002, 9:17:34 PM

----------------------------------------------------
I got this message every time I try the install (3 times).
----------------------------------------------------

Setup has caused an error in SAL3.DLL
Setup will now close.

If you contiinue to experience problems,
try restarting your computer.
----------------------------------------------------
I have done this all 3 times.

LeonT
Comment 1 Olaf Felka 2002-12-09 09:43:27 UTC 
OOo 1.0 isn't 'top of the list' anylonger. Please retry with OO 1.0.1.
OOo 1.0.1 is running fine on my WinME box.
Comment 2 leont 2002-12-09 23:46:24 UTC 
My error on the pulldown version identification.

However the actual download file was correctly identified.

Leon T.
Comment 3 leont 2002-12-10 03:33:42 UTC 
>My error on the pulldown version identification.
>
>However the actual download file was correctly identified.
>
>Leon T.
>
Comment 4 Olaf Felka 2002-12-10 09:36:00 UTC 
On the download page OOo is described as 51mb file. Have you
checksummed your file?
Comment 5 Olaf Felka 2002-12-11 12:20:53 UTC 
*** Issue 9997 has been marked as a duplicate of this issue. ***
Comment 6 Unknown 2002-12-11 20:48:53 UTC 
Created attachment 4005 [details]
Dr. Watson extended log of the issue at hand
Comment 7 leont 2002-12-12 01:57:58 UTC 
2ed391ee356a2821cd2b6c2df5770ad3 

was the check sum value

It matches.
Comment 8 Unknown 2002-12-15 02:41:43 UTC 
I finally worked my way around this problem, by installing in safe mode.  Everything seems to be working all right in the program.  Evidently, sal3.dll generates a conflict with the drivers WME normally loads, and fails everytime just before calling for identifying the java environment of choice.  If it is of any interest to you, I could submit more information.
Comment 9 leont 2002-12-18 02:07:11 UTC 
Success as stated by:
------- Additional Comments From miranda 2002-12-14 18:41 PST -------

LeonT
Comment 10 Olaf Felka 2003-03-05 16:52:06 UTC 
I would state this as a driver problem.