Issue 5111

Summary: Writer crashes while saving file
Product: Writer Reporter: Unknown <non-migrated>
Component: codeAssignee: stefan.baltzer
Status: CLOSED IRREPRODUCIBLE QA Contact: issues@sw <issues>
Severity: Trivial    
Priority: P3 CC: issues, oooqa, rainerbielefeld_ooo_qa
Version: OOo 1.0.0Keywords: oooqa
Target Milestone: ---   
Hardware: PC   
OS: Windows 2000   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description Unknown 2002-05-21 16:03:55 UTC
When saving a file, I often get the following error message:

     An unrecoverable error has 
occurred.

     All modified files have been saved and can 
     probably be recovered at program 
restart

The program exits and then automatically restarts and asks if it wants me to recover 
the unsaved file.  This cycle repeats each time I try to save it.
This occurs about 75% of the time 
with small files.  I am trying to save the file into "My Documents". but also get the error when 
trying to save to c:\test
This occurs when trying to save as an OpenOffice.org 1.0 document.  
Saving as a Microsoft Word document seems to work.
Comment 1 mdekkers 2002-06-10 22:42:38 UTC
 not www 
Comment 2 prgmgr 2002-07-16 18:42:53 UTC
Do you have some text or a file that we can use to duplicate the problem Jonathan?

Thanks for your cooperation.
Comment 3 Rainer Bielefeld 2003-05-13 13:52:00 UTC
I think we can close this issue because of reporter's non-reation for
nearby 1 year!

I do not see such a problem.

Rainer
Comment 4 stefan.baltzer 2003-05-22 14:29:03 UTC
I can't reproduce this either. Not in OO.org 1.00, not in 1.1 Beta.

For the record: Reports with "sometimes", "often", "every now and
then" or the like describe something that is NOT reproducible all the
times. So there is "SOMETHING" influencing/triggering the behavior. It
is very likely that this "SOMETHING" is NOT part of Opeoffice.org.
This has always to be sorted out.
Best if the submitter tries "this and that" in order to avoid one
"back stabber" after the other. I can't give a detailed how-to about
this. One must get a "nose", here are some hints:
 - Other programs or background processes
 - Shaky Network/Internet connection
 - Screen savers
 - Modifications of the Operating systems "default settings"
 - Graphic device drivers (or their settings)
 - The shareware "gizzmo" one uses that desperately that you don't
even know it's running all the time.

Just hints, no rules.
Comment 5 stefan.baltzer 2003-05-22 14:29:19 UTC
Closed as not reproducible.