Issue 22608

Summary:	OO Not Installing
Product:	Installation	Reporter:	pbea <appsdev>
Component:	code	Assignee:	Olaf Felka <olaf-openoffice>
Status:	CLOSED IRREPRODUCIBLE	QA Contact:	issues@installation <issues>
Severity:	Trivial
Priority:	P5 (lowest)	CC:	issues
Version:	OOo 1.1 RC5
Target Milestone:	---
Hardware:	PC
OS:	Linux, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description pbea 2003-11-18 17:25:35 UTC

all apps crashed on startup splash screen after using for many weeks/months -
automated error reports sent after crashes - uninstalled - renamed user config
file - installation error - not installable(?)

Consistent Error Message: (on both ./setup and ./install --prefix=/opt)
"
glibc version: 2.3.2
_IceTransOpen: Unable to Parse address none
"
absolutely reproducible

Comment 1 Olaf Felka 2003-11-18 19:33:39 UTC

I believe that this issue is reproducible for you. I've never expirienced such a 
behaviour.
We need more info about your system. Please give also a etailed step by 
step description of your installation. It would also be helpfull to have the content 
of the crash reporter. Please copy this content to a text file and attach it to this 
issue.

Comment 2 pbea 2003-11-18 20:36:16 UTC

Good Day...

I am unable to comply with all your request. Unfortunately, I needed
the app quickly so I re-installed my OS and reloaded OO. This install
was unremarkable. Time was not on my side. If the 'crash reporter' is
stored elsewhere other than the app's location then advise me and I
will send you a copy.

Also during the initial installed crashes, I sent a few of the
automated crash reports to your org. They were sent about 15 - 30
minutes before my first issue report. These may assist you. They are
from the e-mail address from my account.

The info you requested (before the new install). I renamed the user OO
config file and I downloaded a new copy of the app and after opening
the tar I started the install with ./install --prefix=/opt. The files
appeared to install properly until the final(?) step when the error
message appeared.

During the initial crashes, the automated bug reporter displayed
behind where the splash screen should have been. The splash screen was
not visible but the outline of the splash covered the crash reporter.
It looked weird. The outline of the splash screen was the desktop's
background. The shape was there but no splash screen. It is like the
holder for the graphic splash screen was in place but it was not
populated with anything. Strange!

Comment 3 Olaf Felka 2003-12-15 09:03:56 UTC

I can't reproduce.