Issue 1713

Summary:	638 Installation crashes OpenLinux 2.4.2
Product:	Installation	Reporter:	Unknown <non-migrated>
Component:	code	Assignee:	Olaf Felka <olaf-openoffice>
Status:	CLOSED IRREPRODUCIBLE	QA Contact:	issues@installation <issues>
Severity:	Trivial
Priority:	P1 (highest)	CC:	issues
Version:	current
Target Milestone:	---
Hardware:	PC
OS:	Linux, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description Unknown 2001-09-24 22:38:59 UTC

Hello!
 
I'm trying to install the current binary (638) on Caldera OpenLinux. I'm new to
Linux, but not to Unix. I've tried running the .bin file, but it just locks up
my whole
system. It freezes everything, cursor & all.
 
After I chmod u+x and run the binary, it finds glibc 2, then pops up a
Wizard-style installation gui. As soon as I click anywhere in the GUI,
everything
stops - my clock stops blinking, etc.
 
By the way, I tried to install the StarOffice 5.2 and had the exact same
problem.  I tried the SO installation both as root and as a mere mortal.  I
haven't tried the OpenLinux installation as root, for fear of messing up the
rest of my system.

Thanks for the help, and please let me know if/how I can provide assistance!

Comment 1 Unknown 2001-09-24 22:44:04 UTC

Hardware: Intel PIII 500 w/ 256 MB RAM

Comment 2 Olaf Felka 2001-10-10 12:47:40 UTC

Hi Jeff,
we haven't forgotten you. 
As soon as possible we will try to test OOo638c on caldera 2.4.
You have started installation with ./setup?
What graphic device is running on your system?

Comment 3 Olaf Felka 2001-10-11 10:22:21 UTC

Are you using Xfree 4.1.0?

Comment 4 Unknown 2001-11-12 17:19:13 UTC

I've been running install/setup, as obtained from install638_linux_intel.tar.gz.

I'm using the graphics device that came with the OpenLinux 2.4 distribution:

$ X -version
 
This is a pre-release version of XFree86, and is not supported in any
way.  Bugs may be reported to XFree86@XFree86.Org and patches submitted
to fixes@XFree86.Org.  Before reporting bugs in pre-release versions,
please check the latest version in the XFree86 CVS repository
(http://www.XFree86.Org/cvs)
 
XFree86 Version 4.0.2c / X Window System
(protocol Version 11, revision 0, vendor release 6400)
Release Date: 15 March 2001
        If the server is older than 6-12 months, or if your card is
        newer than the above date, look for a newer version before
        reporting problems.  (See http://www.XFree86.Org/FAQ)
Operating System: Linux 2.2.14 i686 [ELF]
Module Loader present
$

I'll be happy to download the OpenOffice source and try tracking down the 
problem more precisely, but I'm not sure how to go about it.

Comment 5 Olaf Felka 2002-01-14 12:40:49 UTC

Is OOo 641 running with a newer xfree version?
We have fixed a problem between OOo and 
xfree.

Comment 6 Olaf Felka 2002-02-15 10:04:29 UTC

No further information -> closed.