christof Yeah. I think they refer to X fonts. For X fonts i does not matter
how often you have installed them
mdekkers because "locate arial" only shows one flavour of arial - and you said
"locate arial" is not convincing :-)
mdekkers so, i tried to remove all ttf's, and re-install them
mdekkers but still the same issue happens
christof You may have installed a font file with a very different name. In
fonts.dir you just call them Arial. Redhat 7.2. does so in latin2/type1
directory
mdekkers for example, just now, did a clean install of ooo, as a user (not
with /net)
mdekkers start OOo first time, without doing anything with fonts
mdekkers AA is perfect
mdekkers close, and start OOo again
mdekkers AA is gone
mdekkers now, this machine is pretty standard, nothing weird
mdekkers bogstandard SuSE 7.3, with X 4.2 and KDE3
christof strange. Please have a look at the file share/psprint/pspfontcache.
Does that contain you arial font ?
mdekkers hang on
mdekkers continuity:~ # cat /opt/ooo100/share/psprint/pspfontcache | grep
arial
mdekkers File:ariali.ttf
mdekkers File:arialbi.ttf
mdekkers File:arialnbi.ttf
mdekkers File:arialn.ttf
mdekkers File:arial.ttf
mdekkers File:arialni.ttf
mdekkers File:arialbd.ttf
mdekkers File:arialnb.ttf
mdekkers continuity:~ #
mdekkers hmmmm - rm /opt/ooo100/share/psprint/pspfontcache
mdekkers start OOo
christof Ok, you seem to have a set of 4 Arial and 4 Arial Black installed.
where are these files located ?
mdekkers AA works perfect
mdekkers continuity:~ # locate arial.ttf
mdekkers . continuity:~ # locate arial.ttf
mdekkers . /usr/X11/blah/arial.ttf
mdekkers hey, chris, did you get that?
mdekkers i remove pspfontcache
mdekkers AA works fine
mdekkers close OOo
mdekkers start OOo
mdekkers AA is gone
mdekkers again remove pspfontcache
mdekkers AA works fine
mdekkers again start OOo
mdekkers AA gone
christof do you / OOo have write access to /usr/X11/blah ?
mdekkers run as root
mdekkers right now :-)
mdekkers it isn't really blah, though
mdekkers . /usr/X11R6/lib/X11/fonts/truetype/arial.ttf
christof please examine the fonts.dir file in that directory. Does it have a
current time stamp ?
christof Is it modified
mdekkers . -rw-r--r-- 1 root root 83753 Apr 27 19:18
/usr/X11R6/lib/X11/fonts/truetype/fonts.dir
mdekkers removed and re-created it on the 27th
christof Ok second try. Please copy the 4 Arial files to
OOo/share/fonts/truetype. Is AA more persistent now ?
mdekkers no
mdekkers first time i start, yes
mdekkers close, start again
mdekkers AA gone
christof What version of OOo ?
mdekkers final
christof can you send me the pspfontcache file that does not work ?
mdekkers what's your mail?
christof christof.pintaske@sun.com
mdekkers on the way
christof Ok, when AA is gone does Arial still appear in the font list box of
the writer application ?
mdekkers yes - blocky and ugly. Also, when AA is gone, dashes turn into
questionmarks etc
christof that makes me wonder
mdekkers when AA works, so do the other characters, like dashes
christof please start xfontsel and check if Arial available there and if it
looks the same as in OOo
christof I would like to know if it is rastered by us or by the XServer
mdekkers in xfontsel it looks ugly
christof Does your XServer uses a fontserver ?
mdekkers hmmm - and xfontsel thinks it is a monotype font
mdekkers nope - no xfs
mdekkers while this arial was grabbed off MS
christof Please remove the truetype dir from the fontpath
mdekkers ok
christof By the way MS bought many fonts from monotype
mdekkers fontpath of X?
christof yep. I would like to know if it still appears in xfontsel afterwards
mdekkers ok
mdekkers do i need to restart X?
christof no, just do a "xset fp- /usr/X11R6/...../truetype"
christof and restart xfontsel
mdekkers still there, arial
christof what does "xset -q" tell
mdekkers all ttf's are still there....?
mdekkers a lot - what am i looking for - the fontpath?
christof yep! I'm just looking for kandidates that may include Arial as well
mdekkers hmmm truetype is still there
mdekkers ,/usr/X11R6/lib/X11/fonts/truetype,
mdekkers xset fp- :
mdekkers xset: warning, no entries deleted from font path.
mdekkers when removing fontpath
mdekkers oh - hang on
mdekkers don't I have to do something with rehash?
christof with the dash ?
mdekkers xset fp rehash
christof oops no. shouldn't be necessary
mdekkers xset fp- /usr/X11R6/lib/X11/fonts/truetype/
mdekkers xset: warning, no entries deleted from font path.
christof please try to rename the truetype directory to sth. different and do
a xset fp rehash
mdekkers X Error of failed request: 86
mdekkers Major opcode of failed request: 51 (X_SetFontPath)
mdekkers Serial number of failed request: 8
mdekkers Current serial number in output stream: 10
mdekkers continuity:/etc #
christof what about xset fp default ?
mdekkers just runs
mdekkers no output
christof and now xset -q, truetype still in ?
mdekkers no - gone now
mdekkers now all ttf are gone from xfontsel
mdekkers also arial is gone
christof Ok. Please copy the Arial fonts to ooo/share/fonts/truetype and
restart OOo (twice:-)
mdekkers :-)
mdekkers bingo
christof works ? even three times ?
mdekkers let me check the fourth time :-)
mdekkers works
mdekkers there are 1 or 2 fonts listed not AA'd
mdekkers but arial is AA'd all the time
christof which are not AA
mdekkers let me see
mdekkers helvetica
mdekkers one entry above it is just blank
mdekkers new century schoolbook
christof makes sense. both are XFonts and available on the printer so they'll
get into the list
mdekkers okay
mdekkers now - doctor - do you have a diagnosis? :-)
mdekkers do i have long years left to live :-)
christof Let's do our homeworks. I'll try to reproduce the problem here. You
please install the OOo as a unprivileged user
christof don
mdekkers okay - this is a setup /net
christof dont forget to rename the truetype directory
mdekkers but, need to relist my ttf path, or shall i keep it like this for
now?
mdekkers or copy all fonts, and point X to OOo font dir
mdekkers ah - stupid
mdekkers this is an X issue, right?
christof the ugly Arial fonts seem to be an X issue.
christof That AA is gone seem to be an OOo issue.
christof I think it's because you have root rights in the X11R6 tree
mdekkers thing is 9and this is what freaks me out)
mdekkers at home, i don't have this issue, but the software is the smae, up to
the same patches etc installed
mdekkers and no issues with root/non-root
mdekkers just works
mdekkers chris, shall i attach the log of this chat to IZ 2999?
christof ok just check the unprivileged installation.
mdekkers for recordkeeping purposes?
mdekkers ok - what do you want me to check?
christof rename the truetype dir to it's original name. do an xset fp default
again
christof check the fontpath with xset -q
christof then see if the unprivileged installation is persisten AA
mdekkers truetype is there again
mdekkers so is the problem
mdekkers uhm - need to go offline for this, will be back in a couple of
minutes
christof oops, just overlooked it: please don't add this log to Iz 2999. 2999
does already contain much too much different problems. Please file a new bug
and add a comment to 2999
=== mdekkers: No such nick/channel
mdekkers same results
christof oops, just overlooked it: please don't add this log to Iz 2999. 2999
does already contain much too much different problems. Please file a new bug
and add a comment to 2999
mdekkers hehe - ok
mdekkers 2999 is closed anyhow
christof Now sth completely different. In the problem-is-back-version can you
create an strace log of a run ?
mdekkers ok - what do you need me to do?
mdekkers strace soffice ?
christof just do an
christof strace -f soffice >& some_outputfile
christof soffice will be slow like hell. Just have a look at the font list box
to see what about Arial
christof please send some_outputfile to my mail adress
mdekkers ok
christof Do you have a /net installation at home as well ?
mdekkers yes
mdekkers hmmmm
christof both same display depth ? no xinerama ?
mdekkers OOo *is* slow as hell
mdekkers ehm - no cinerama
mdekkers Xinerama
mdekkers but dual head
mdekkers 2 monitors with 2 seperate sessions
mdekkers at home, that is
mdekkers ehm - this file, it's gonna be big?
christof yep. may be a good idea to compress it with gzip
mdekkers :-)
christof strace states every system call that OOo makes
christof I'm especially interested in seeing how and what it accesses in the
file system
mdekkers yes - ran strace once on xdm......
mdekkers okay - will this take long, though? my wife is about to pick me
up....
mdekkers and i don't want to get in trouble.... :-)
christof Ok then we will call it a night
mdekkers well - still waiting for startup - looking at the logo still
mdekkers this takes, how long?
christof I don't know, depends on your machine. Honestly it should be already
visible
mdekkers not yet
mdekkers PIII 800Mhz - 192MB RAM
mdekkers you are on hamburg time?
mdekkers i can let this run tonight, and send the file in the morning, or will
the file grow and grow?
christof should be good enough. Please have a look how big the log file is.
Can you grep for arial in the file ?
christof I'm on Hamburg time. Please don't let soffice run with strace
attached.
mdekkers yes - lots of stats and reads
christof Ok, just stop it. I'll have a look at it.
mdekkers file is about 1.5 MB
christof that's not too much
=== mdekkers: No such nick/channel